Workplace Ambassador

Company: JLL
Location: Buffalo
Posted on: April 1, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Workplace Ambassador will assist the Facilities Manager with operational activities across accounting, finance, maintenance, operations, vendor oversight, purchasing, and occupancy services, all while maintaining a focus on enhancing the end-user experience. This role provides essential administrative support to the team and manages daily building operations. As a key contributor to JLL's facilities management excellence, you'll work directly with stakeholders to ensure seamless workspace delivery while supporting both operational efficiency and strategic client objectives in a dynamic, multi-disciplinary environment. What your day-to-day will look like: • Develop and maintain close working relationships with key LSEG stakeholders, landlords, managing agents, and facilities vendors • Assist in managing all on-site contractors to ensure performance meets required standards, including inspection of vendor work • Conduct site inspections, assessments, regular audits, and carry out safety procedures and building protocols • Assist in financial processes including purchase order management, monthly accrual reports, and finance tracker monitoring • Ensure all office supplies and services operate to expected standards while maintaining premises in neat, working condition • Support implementation and monitoring of disaster recovery and business continuity plans • Provide insights and feedback for new initiative implementations while liaising with other teams for seamless end-user experience Required Qualifications: • Experience in coordinator role within facilities, property management, hospitality, or related fields • Proficiency with computer equipment and programs including Word, Excel, and Outlook • Strong multitasking abilities with proven capability to manage multiple projects effectively • Open communication skills with collaborative team-working approach • Professional service-focused mindset with problem-solving capabilities • Availability to work on-site 5 days per week with overtime availability as needed • Commitment to health and safety protocols and established procedures Preferred Qualifications: • Direct experience or strong interest in facilities management and customer service • Knowledge of current industry trends and best practices • Keen interest in technology and workplace innovation • Experience with financial management platforms and procurement processes • Understanding of asset management and register maintenance • Previous experience in vendor management and oversight • Familiarity with KPI and SLA management and reporting Location: On-site Account: London Stock Exchange Work Shift: Standard business hours This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 60,000.00 – 70,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Buffalo, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, Erie , Workplace Ambassador, Science, Research & Development , Buffalo, Pennsylvania