ErieRecruiter Since 2001
the smart solution for Erie jobs

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seaso

Company: Intuit
Location: Erie
Posted on: August 15, 2019

Job Description:

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions Qualifications
    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Erie , Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seaso, Sales , Erie, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Appointment Scheduler/Inside Sales
Description: Smart Business Network, Inc. a media, events and marketing company and publisher of Smart Business magazine is currently looking to fill a professional Appointment Scheduler / Inside Sales position. Smart (more...)
Company: Smart Business Network
Location: Cleveland
Posted on: 08/25/2019

Store Sales Associate PT
Description: PPG Sales Associate Job Posting PPG: We protect and beautify the world. At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than (more...)
Company: PPG
Location: Cleveland
Posted on: 08/25/2019

Financial Services Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Fairlawn
Posted on: 08/25/2019


Call Center Sales Representative - Night Shift
Description: Job Description Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in (more...)
Company: DialAmerica
Location: Westlake
Posted on: 08/25/2019

Store Sales Associate
Description: PPG Sales Associate Job Posting PPG: We protect and beautify the world. At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than (more...)
Company: PPG
Location: Wooster
Posted on: 08/25/2019

Financial Services Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Madison
Posted on: 08/25/2019

Customer Service Agents - $15 per hr.
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Westlake
Posted on: 08/25/2019

Financial Services Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Brecksville
Posted on: 08/25/2019

Sales Manager/Hire Ahead/Cleveland Market
Description: Overview Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine (more...)
Company: Brookdale Senior Living
Location: Cleveland
Posted on: 08/25/2019

Insurance Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Madison
Posted on: 08/25/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Erie RSS job feeds