Call Center Sales Representative - Night Shift
Posted on: April 15, 2019
Are you looking for something more than a job? At DialAmerica, we
want to make sure that work is more than just a four-letter word.
We want you to be part of something that you enjoy in a supportive
environment focused on your success.
At DialAmerica we look for individuals with maturity, diversity and
experience. Our Agents come to us with a foundation of life
experiences and knowledge that may include work-related activities,
family responsibilities as well as academic achievement. Those
experiences and knowledge are valued assets that we recognize and
respect. Our Agents are treated as equals in experience, knowledge
and are encouraged to actively participate from the beginning.
As a Call Center Sales Agent, you will ensure a memorable customer
experience by using needs based selling strategies - listening,
probing, educating - determine the customer's needs and help them
select the appropriate products and services.
While working at DialAmerica, you'll be able to refine the skills
you already have and add some new ones that you can apply to your
future growth with us and any career you may pursue in the
Communication and presentation
Listening, critical thinking and problem solving
Adaptability and team building
Goal setting and time management
Confidence and relevant work experience
If this sounds like the opportunity you've been looking for and if
you meet our qualifications, we invite you to bring your skills and
expertise to our team.
Specific duties for this role include:
Answering customer requests or inquiries
Upselling products and/or services to the customer
Identifying and resolving customer issues using problem-solving
Building a positive rapport across a variety of personality
Continually maintaining a working knowledge of our clients'
products, services and promotions
Putting the customer first and remaining polite and professional at
Documenting all customer information, communications and sales in a
Here's just some of what we have to offer:
Competitive compensation - base salary + incentives
Weekly pay with direct deposit
Healthcare coverage and 401K
Paid on-the-job training
Supportive and motivating staff to help you succeed
Rapid opportunities for advancement
Professional and upbeat office setting
Requirements for this CSR role include the below:
Availability to work evenings and weekends
Goal oriented with a healthy competitive spirit
Strong attention to detail, dependability, and follow through
Working knowledge of Windows-based software
Flexibility to adapt to changes in a growing organization
Self-motivated, positive attitude, and a love for hard work
Previous sales experience, a plus
Background and/or drug test may be required
Come for a job, INVENT your career!
ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ
we are one of the nation's largest privately owned dedicated
domestic call center companies with 19 call centers located
throughout the United States.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race,
color, religion, creed, gender, age, national origin, disability,
which can be reasonably accommodated without undue hardship,
veteran status, or any other legally, protected classification.
Keywords: DialAmerica, Erie , Call Center Sales Representative - Night Shift, Sales , Erie, Pennsylvania
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