ErieRecruiter
the smart solution for Erie jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Erie
Posted on: September 13, 2018

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLREBECCAN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Erie , Call Center Agents, Sales , Erie, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Sales Jobs


Inbound Customer Service Agent
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer 039 s product questions, promote
Company: Mommy Jobs Online
Location: Medina
Posted on: 09/19/2018

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Avon Lake
Posted on: 09/21/2018

Customer Service Representative
Description: Job DescriptionWe are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving
Company: Pyramid Consulting
Location: Solon
Posted on: 09/19/2018


Retail Sales
Description: Retail Sales Overview The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of (more...)
Company: Cracker Barrel Old Country Stores
Location: Willoughby
Posted on: 09/19/2018

B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Middlefield
Posted on: 09/21/2018

Sales Agent - Remote
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Strongsville
Posted on: 09/21/2018

Licensed Health Insurance Agent - Remote
Description: Licensed Health Insurance Agent - Remote BroadPath Healthcare Solutions is hiring a work from home Licensed Health Insurance Agent that is the cornerstone of the next-level service we provide to our customers. (more...)
Company: LoveMyJob
Location: Youngstown
Posted on: 09/19/2018

Sales Agent - Remote
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Medina
Posted on: 09/21/2018

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Buffalo
Posted on: 09/21/2018

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Solon
Posted on: 09/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Erie RSS job feeds