Inside Sales Specialist

Company: Zurn Elkay
Location: Erie
Posted on: March 15, 2023

Job Description:

Inside Sales SpecialistThe CompanyZurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!Assist the Director of Sales, Regional Sales Managers, and BDM's with their daily activities. Manage sales data and build relationships with internal resources to complete and maintain accounts. Partner closely with Customer Care, our sales agencies, and our customers to provide the ultimate customer experience.

• Collect and summarize sales data for monthly and ad hoc reporting; prepare both standardized and customized sales presentations.
• Assist with the development, proactive follow up, and success-tracking of customer programs, promotions, and events.
• Maintain customer information and email lists in order to follow up on sales leads and job quotes; track opportunities generated.
• Act as liaison to coordinate and manage customer needs and issues with financial impacts, such as freight claims, RMA issues, and deductions. This includes cross-functional interaction with customer care, our sales reps, RMSs/SRMs, accounts receivable, and other departments/teams as necessary.
• Assist with Trade Show management; attend and participate in show activities when required.
• Advocate for the customers' success and actively seek solutions to customer needs requiring both immediate and long-term attention, communicate trends to leadership, and suggest innovative solutions on behalf of the customer experience.
• Lead special projects as assigned.Leadership Competencies
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Action Oriented - Entrepreneurial, creates new opportunities and works through tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Ensures Accountability - Holding self and others accountable to meet commitments.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Persuades - Using compelling arguments to gain the support and commitment of others.Experience and Skill Required
    • Bachelor's Degree required. Business or marketing degree preferred.
    • Minimum of 2 years related experience in sales, technical service, sales support, or marketing.
    • Demonstrated experience effectively communicating with various stakeholders across multiple functional levels within an organization to meet customer needs and generate sales.
    • Proficiency with an ERP, Excel, and CRM preferred.
    • Extremely motivated, resourceful, flexible, assertive, results oriented self-starter who can prioritize and manage multiple projects in a fast-paced, highly visible BU and dynamic environment.
    • Strong organizational and analytical skills needed for tracking, managing, and analyzing customer lead ROI.
    • Comfortable working independently and confident in making decisions as it relates to obtaining information for customer requestsTotal Rewards and Benefits
      • Competitive Salary
      • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
      • Matching 401(k) Contribution
      • Health Savings Account
      • Educational Reimbursement
      • Matching Gift ProgramEqual Opportunity Employer - Minority/Female/Disability/Veteran

Keywords: Zurn Elkay, Erie , Inside Sales Specialist, Sales , Erie, Pennsylvania