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Catering Sales Manager - Social

Company: Pittsburgh Marriott North
Location: Cranberry
Posted on: September 21, 2022

Job Description:

OverviewThe newly renovated Pittsburgh Marriott North is seeking an outstanding Catering Sales Manager to join our dynamic Sales team. The position is responsible for selling weddings and social events as well as the execution of all events with a seamless turnover from sales to operations. The ideal candidate must have previous experience in a fast paced, high volume wedding venue and hotel. The Catering Sales Manager works to develop and maintain long term, value-based customer relationships in order to achieve personal and team related revenue goals. If you have a passion for sales, a strong desire to work in the Pittsburgh market and are looking for a new exciting career opportunity, we want to hear from you. This position will:

  • Respond to a high volume of incoming catering opportunities including e-mails, walk-ins, phone calls and wedding website inquiries
  • Booking, selling, planning and coordinating events with a special focus on weddings, and social events while assuring the highest level of customer service
  • Build and strengthen relationships with existing and new customers to enable future bookings.
  • Execute contracts and Event Orders, and ensure timeliness of deposits and final payments
  • Understand the overall wedding and social market, competitor's strengths and weaknesses, economic trends, supply and demand, and the Pittsburgh Marriott North's sales strategy
  • Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations.
  • Works directly with clients and wedding planners, gathering necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, d--cor, cost, and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
  • Interacts effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment
  • Assists in organizing on-site bridal events and attends outside bridal shows
  • Participates in local networking organizations, community, and industry events while representing Pittsburgh Marriott North in a professional manner
  • Beneficial to have a relationship with wedding planners, and the Knot
  • This position will be working in a high-volume wedding environment
  • Assists with maintaining social media sites including but not limited to the hotel website, Facebook, Instagram, Wedding wire and The Knot. Follow up appropriately with past appointments and report any issues and/or client inquiries to the Director of Sales
  • All other duties as assigned or needed Benefits available after first month of employment including medical, dental, vision, 401k, life insurance, short term disability and supplemental insurance.Qualifications
    • Previous social catering sales experience, with a strong background in selling and executing premier wedding ceremonies and receptions
    • Proficiency in Marriott Sales System CI/TY preferred
    • Proven track record in social catering
    • Ability to work under pressure
    • Must possess communication skills, both verbal and written
    • Proficient experience with Microsoft Office
    • Ability to learn computer and web-based applications
    • Flexibility with schedule based on needs of the property and clientele
    • Must be available to work occasional weekends as required. PI

Keywords: Pittsburgh Marriott North, Erie , Catering Sales Manager - Social, Sales , Cranberry, Pennsylvania

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