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Call Center Sales Representative - Entry Level

Company: DialAmerica
Location: Erie
Posted on: September 4, 2020

Job Description:

Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy and we want to train you for your dream career.At DialAmerica your resume building growth is a priority.As a Call Center Sales Agent, you will ensure a memorable customer experience by using needs based selling strategies listening, probing, educating - determine the customers needs and help them select the appropriate products and services.While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume!Communication and presentationListening, critical thinking and problem solvingAdaptability and team buildingDecision makingGoal setting and time managementConfidence and relevant work experienceThe list will continue to grow during your employment with us. The development we give you in each of these areas will help you expand your resume with skills that can lead you on the path to careers in industries like sales, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond.Job Responsibilities Specific duties for this role include:Answering customer requests or inquiriesUpselling products and/or services to the customerIdentifying and resolving customer issues using problem-solving skillsBuilding a positive rapport across a variety of personality typesContinually maintaining a working knowledge of our clients' products, services and promotionsPutting the customer first and remaining polite and professional at all timesDocumenting all customer information, communications and sales in a computer systemBenefits Heres just some of what we have to offer:Competitive compensation - base salary + incentives Set schedule Weekly pay with direct depositHealthcare coverage and 401K Paid on-the-job trainingSupportive and motivating staff to help you succeedRapid opportunities for advancement Professional and upbeat office settingJob Requirements Requirements for this CSR role include the below:Goal oriented with a healthy competitive spiritStrong attention to detail, dependability, and follow throughWorking knowledge of Windows-based softwareFlexibility to adapt to changes in a growing organizationSelf-motivated, positive attitude, and a love for hard workPrevious sales experience, a plusBackground and/or drug test may be requiredCome for a job, INVENT your career! Apply now!ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Keywords: DialAmerica, Erie , Call Center Sales Representative - Entry Level, Sales , Erie, Pennsylvania

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