IT Service Desk Analyst
Company: Modis
Location: Erie
Posted on: March 18, 2023
Job Description:
Akkodis is partnering with a Fortune 500 company in Erie, PA,
recruiting customer service-oriented candidates to provide
technical support in their state-of-the-art call center. Technical
support will include troubleshooting hardware, OEM software, and
proprietary client software. Pay Rate: $17 per hour The IT Service
/ Help Desk Analyst requires candidates to have a high level of
customer service and a tech savvy nature, as well as the ability to
communicate proficiently over the phone. Candidates with prior call
center or help desk experience are preferred but various types of
customer service or technical support related experience will be
considered for these opportunities. Qualifications
- Associate's or Bachelor's degree in Business, MIS, CIS or
related field preferred; Experience in lieu of a degree will also
be considered.
- Two years' customer service experience required.
- Exceptional verbal and written communications skills
required.
- Tech savvy with the ability to learn new software and
systems.
- Must be able to work hybrid schedule in Erie, PA This is a
great opportunity with a large Insurance Organization in Erie, PA!
If you are interested in this IT Service / Help Desk job then
please click APPLY NOW. For other opportunities available at
Akkodis go to . Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life
insurance, short-term disability insurance, additional voluntary
benefits, commuter benefits and 401K plan. Our program provides
employees the flexibility to choose the type of coverage that meets
their individual needs. Available paid leave may include Paid Sick
Leave, where required by law; any other paid leave required by
Federal, State or local law; and Holiday pay upon meeting
eligibility criteria. Disclaimer: These benefit offerings do not
apply to client-recruited jobs and jobs which are direct hire to a
client To read our Candidate Privacy Information Statement, which
explains how we will use your information, please visit The Company
will consider qualified applicants with arrest and conviction
records. Equal Opportunity Employer/Veterans/DisabledTo read our
Candidate Privacy Information Statement, which explains how we will
use your information, please navigate to The Company will consider
qualified applicants with arrest and conviction records
Keywords: Modis, Erie , IT Service Desk Analyst, Professions , Erie, Pennsylvania
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