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Usher (Production)

Company: Chautauqua Institution
Location: Erie
Posted on: June 22, 2022

Job Description:

About Your Work Day


  • Welcome guests into Amphitheater and other performing venues and scan gate passes or single tickets while providing an optimal guest experience.
  • Assist with disability needs, including wheelchair access/seating, service dogs, and Assistive Listening Devices.
  • Knowledge of event seating, restroom locations, and surrounding area to answer any questions of patrons.

    Knowledge, Skills, and Abilities

    • Customer Service Experience recommended
    • Ability to problem-solve and diffuse situations independently.
    • Able to work as part of a team.
    • Comfortable learning new technologies is a plus.
    • Multitasking is also a plus in this position.

      About Your Schedule
      Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
      While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:
      The job revolves around Institution programming and candidates can expect evening, weekend and daytime shifts.
      About Your Compensation
      Compensation for this position starts at [$13.20/Hour].

      About the $250 Referral Bonus Program
      Chautauqua Institutions is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $250 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
      About Living on the Grounds
      Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. If the section below is incomplete, candidates should assume that there is no housing associated with this position.

      • There are no employer-provided or employer-assisted housing options available for this position.

        About Chautauqua Institution
        Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. The Institutions office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.
        Discovering Your Chautauqua Experience
        There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience.
        Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to programming at the Amphitheater. In addition to a traditional gate pass, employees and their families will receive full access to our current and historical programs online at .
        Commitment to Values of IDEA
        Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, . One of our five core values is The dignity and contributions of all people. We are committed to creating conditions in which everyone feels that they can engage as full and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices and applicants will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate past experience, engagement, and professional expertise in IDEA.
        Vaccination for COVID-19
        Chautauqua Institution has adopted a mandatory vaccination policy to safeguard the health of our employees, patrons, and our shared community from COVID-19. By applying for employment, candidates acknowledge that they will comply with Chautauqua Institutions Mandatory Vaccination Policy requiring all employees to provide proof of full vaccination immediately upon hire or be approved for a medical or religious accommodation and before physically starting work.
        Joining Our Talent Community
        Join our talent community online at . You are encouraged to learn more about Chautauqua Institution at and view the 150 Forward Strategic Plan at .
        CHQBOH2022SkillsPreferred
        • Problem Solving
        • Patience
        • Multitasking
        • Helpfulness
        • Friendliness
        • Empathy
        • Dependability
        • Creative Thinking
        • Communication
        • Active ListeningBehaviorsPreferred
          • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
          • Enthusiastic: Shows intense and eager enjoyment and interest
          • Team Player: Works well as a member of a group
          • Dedicated: Devoted to a task or purpose with loyalty or integrityMotivationsPreferred
            • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Keywords: Chautauqua Institution, Erie , Usher (Production), Professions , Erie, Pennsylvania

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