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Administrative Support Specialist I / IT

Company: MCPc
Location: Erie
Posted on: April 5, 2021

Job Description:

Company Description

MCPc is a global data protection company dedicated to helping our clients minimize business disruption, ensure operational continuity and, ultimately, achieve SecurityCertaintySM.

We achieve this through a comprehensive, holistic, and integrated suite of services structured as Advisory Services: Global Consulting & Alliance Partnerships, IT Asset Management, and Talent Solutions, and Technical Solutions: Asset Procurement, Configuration & Distribution, Security Risk Management, and IT Asset Disposition.

With headquarters in the Cleveland, OH we've meticulously built a global network of partners that provide our services nationally and internationally in over 80 countries.

  • SkyPark is our Secure Technology Logistics Center
  • Link59 is our main Security Operations Center (SOC) in Midtown.
  • Our newest facility in Old Brooklyn is our Secure Technology Asset Disposition facility
  • Additional sales, configuration, security operations and asset disposition operations located in Grand Rapids, MI and Erie, PA

    MCPc and our associates are dedicated to the communities in which we serve and actively participate on numerous nonprofit boards and tirelessly donate our time to many charitable organizations.

    MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing client base. We believe in training and career development for all associates. As you may imagine, as a trusted global data protection and endpoint solutions company, we hold ourselves to the highest level of security. As such, all new employees must undergo our standard background check and drug screen test for pre-employment purposes Job Description

    Help Desk coverage on site support Monday through Friday 8 am to 5pm EST

    Alpha Helpdesk: First line of Support for Sourcing and Suppliers

    Vendor Setup/Change Requests

    Supply Chain Connect (SCC) Support

    Payment Issue Resolution

    Supplier Data Management

    Supplier On-boarding Screening Processes

    Helpdesk Training Material

  • Management of Service Deliverables to SLA's
  • Interface with assigned resources
  • Training of resources on processes

    Qualifications

    Excellent Communication Skills (verbal and written English)

    General Purchasing System Skills

    Proficient with Microsoft Office (Excel, Word, Access, PowerPoint, Outlook)
    • Ability to organize and handle multiple tasks
    • Attention to Detail
    • Introductory training in configuration of network hardware and computer systems
    • Analytical and problem-solving skills
    • Strong interpersonal skills
    • Technical proficiency

      Additional Information

      All your information will be kept confidential according to EEO guidelines.

      This is an onsite position at the Batesville Plant/ this is not an option for remote work at this time

Keywords: MCPc, Erie , Administrative Support Specialist I / IT, Professions , Erie, Pennsylvania

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