Administrative Support Specialist I / IT

Company: MCPc
Location: Erie
Posted on: April 5, 2021

Job Description:

Company Description

MCPc is a global data protection company dedicated to helping our clients minimize business disruption, ensure operational continuity and, ultimately, achieve SecurityCertaintySM.

We achieve this through a comprehensive, holistic, and integrated suite of services structured as Advisory Services: Global Consulting & Alliance Partnerships, IT Asset Management, and Talent Solutions, and Technical Solutions: Asset Procurement, Configuration & Distribution, Security Risk Management, and IT Asset Disposition.

With headquarters in the Cleveland, OH we've meticulously built a global network of partners that provide our services nationally and internationally in over 80 countries.

• SkyPark is our Secure Technology Logistics Center
• Link59 is our main Security Operations Center (SOC) in Midtown.
• Our newest facility in Old Brooklyn is our Secure Technology Asset Disposition facility
• Additional sales, configuration, security operations and asset disposition operations located in Grand Rapids, MI and Erie, PA
  
  MCPc and our associates are dedicated to the communities in which we serve and actively participate on numerous nonprofit boards and tirelessly donate our time to many charitable organizations.
  
  MCPc is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing client base. We believe in training and career development for all associates. As you may imagine, as a trusted global data protection and endpoint solutions company, we hold ourselves to the highest level of security. As such, all new employees must undergo our standard background check and drug screen test for pre-employment purposes Job Description
  
  Help Desk coverage on site support Monday through Friday 8 am to 5pm EST
  
  Alpha Helpdesk: First line of Support for Sourcing and Suppliers
  
  Vendor Setup/Change Requests
  
  Supply Chain Connect (SCC) Support
  
  Payment Issue Resolution
  
  Supplier Data Management
  
  Supplier On-boarding Screening Processes
  
  Helpdesk Training Material
  
  
• Management of Service Deliverables to SLA's
• Interface with assigned resources
• Training of resources on processes
  
  Qualifications
  
  Excellent Communication Skills (verbal and written English)
  
  General Purchasing System Skills
  
  Proficient with Microsoft Office (Excel, Word, Access, PowerPoint, Outlook)
  
  • Ability to organize and handle multiple tasks
  • Attention to Detail
  • Introductory training in configuration of network hardware and computer systems
  • Analytical and problem-solving skills
  • Strong interpersonal skills
  • Technical proficiency
    
    Additional Information
    
    All your information will be kept confidential according to EEO guidelines.
    
    This is an onsite position at the Batesville Plant/ this is not an option for remote work at this time

Keywords: MCPc, Erie , Administrative Support Specialist I / IT, Professions , Erie, Pennsylvania