Deployment Technician

Company: Nesco Resource
Location: Erie
Posted on: January 12, 2021

Job Description:

This position is a temporary fulltime position and involves installing PC systems at customer locations. The technician will connect power, and peripheral cables to new systems. Technician may also migrate end-user data from legacy systems to new systems, and verify proper printers and drives are mapped. Technician should be able to conduct limited end-user support, namely answering general questions regarding the use of their PC system and answering questions regarding data migration.Responsibilities:Perform software installation & computer redeployments.Provides connectivity to the customer's network.Provides hardware break-fix services on desktops, laptops, and printers.Installs local and network printer drivers on desktops/laptopsMay be required to answer phones and resolve technical issuesQualifications Skills and Attributes Required:Must posses strong attention to detail.Experience with Windows 10Experience with Altiris a strong plusProfessional demeanor is a necessity.Ability to follow strict protocols while maintaining an empathetic approach to in assisting the end user.Strong documentation skills from issue to resolution. Excellent communication skills both verbally and written are critical.Proven customer service and communication skills (phone, written and in person) Experience and Educational RequirementMust have experience in setting up and installing computers.Will have intermediate to advance Windows OS troubleshooting skillsMust have experience migrating dataEducation:College degree in the field of computer technology preferred and/or years equivalent work experienceCertifications in CompTia A+, MCP, and/or Network +, preferred.Must be experienced in installing network printers.Must be proficient in using all MS Office applications.Physical Requirements: The physical requirements of this job include frequent sitting with regular stooping/crouching walking, standing, pushing/pulling, carrying, lifting up to 40lbs., grasping, reaching, and clarity of vision. The mental requirements of the job include general intelligence, motor coordination skills, coordination of the hands, eyes and feet, verbal intelligence and number intelligence. Regular driving to other office or customer locations may be required. Regular attendance and punctuality are essential.In addition, the duties of this job need to be performed at our client offices for the purpose of interaction and collaboration with colleagues and/or clients as necessary, the ability to adequately supervise the associate, and/or the availability of necessary equipment utilized for regular job functions.Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, Erie , Deployment Technician, Professions , Erie, Pennsylvania