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Host

Company: Cracker Barrel Old Country Store, Inc.
Location: Erie
Posted on: November 9, 2019

Job Description:

Store LocationUS-PA-ErieOverviewThe Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.?Responsibilities and essential job functions include but are not limited to the following:

  • Performs guest service by greeting guests and seating all as promptly as possible
  • Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion
  • Ensures that all available tables are clean and properly prepared
  • Exhibits professional, sincere hospitality toward all guests at all time.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example
  • Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems
  • Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
  • Maintains a clean and organized workspace
  • Maintains regular and punctual attendanceResponsibilities
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation
    • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
    • Comply with a dress code that prohibits displaying tattoos on face or throat.
    • Available to perform many different tasks within the store during each shiftQualifications
      • Read, write and comprehend the English language
      • Stand for long periods of time
      • Lift a maximum of 20 pounds overhead
      • Work at a pace consistent with changing business volume and demands
      • Ability to learn quickly
      • Ability to understand and carry out oral and written instructions and request clarification when needed
      • Strong interpersonal skills
      • Ability to work as part of a team
      • Ability to build relationships

Keywords: Cracker Barrel Old Country Store, Inc., Erie , Host, Other , Erie, Pennsylvania

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