Business Development Officer
Company: First National Bank
Posted on: February 6, 2024
Primary Office Location:711 State Street. Erie, Pennsylvania.
16501. Join our team. Make a difference - for us and for your
future.Position Title: Business Development Officer 2
Business Unit: Small Business Banking
Reports To: Varies Based on Assignment
This position is primarily responsible for developing new small
business loan and deposit relationships, servicing existing small
business relationships, maintaining a prospective customer call
program, networking referral sources, conducting prospect blitzes,
enhancing the visibility of the Bank in the community and working
with business partners to solicit new business in conjunction with
the Bank's strategic and financial objectives.
Develops new small business relationships and services current
small business loan and deposit relationships by prospecting new
customers, profiling to identify current and future needs and
maintaining a professional and attentive relationship with focus
primarily on small business deposits and cross selling small
business loans and other affiliate products and services.
Contacts customers to determine loan, deposit, insurance and
investment needs. Sells small business products and services that
meet identified needs according to the Bank's pricing and fee
schedule. Refers the customer to specialists as identified -
cross-sells with Branch Manager, owner's personal banking and
employee accounts relationship.
Maintains a prospective customer calling program by using referrals
and other methods to identify potential customers. Makes cold calls
to promote the Bank's products and services.
Resolves customer problems as measured by the awareness of and
ability to resolve problems in order to enhance existing business
relationships and contribute to the Bank's profit and growth
objectives. Refers problems that the incumbent is not capable or
empowered to resolve to the appropriate resource. Follows up to
ensure that the situation is satisfactorily resolved.
Promotes the Bank's professional image through involvement within
the community where potential customers may be found centering
efforts around promoting products and services to meet customer
needs within the boundaries of the current budget, product and
service mix and time as measured by the amount of new business
acquired in order to develop new business relationships.
Maintains and continually develops networking referral sources.
Regularly contacts sources, attends, recognizes and entertains
referrals sources according to the Bank's policies and procedures
to obtain referrals and develop new business relationships.
Submits reports including business development activity such as
calling activity, sales such as deposits and loans and referrals in
the prescribed method and in an efficient and timely manner.
Has several years experience as a calling officer with a history of
production in both small business loans and deposits with
significant following of centers of influence.
Serves as a leader among peers and a coach to other Business
Development Officers and Branch Managers. Frequently engages in
joint calling with other line of business partners.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to
serve as risk managers for their businesses by understanding,
reporting, responding to, managing and monitoring the risk they
encounter daily as required by F.N.B. Corporation's risk management
F.N.B. Corporation is committed to achieving superior levels of
compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a
required component of all position descriptions.
BA or BS
Minimum Years Experience:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in banking related external sales. General knowledge of
financial institution lending policies and procedures. Experience
in community and civic activities preferred.
Special Licenses and Certificates:
Keywords: First National Bank, Erie , Business Development Officer, Other , Meadville, Pennsylvania
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