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Assisted Living Program Administrator - Lutheran Jamestown

Company: Nonprofit HR
Location: Jamestown
Posted on: March 20, 2023

Job Description:

Lutheran Jamestown has been ingrained in the Jamestown, New York, area since 1886. The organization provides a broad range of youth and senior services to the western New York region. Lutheran serves both seniors and youth with special needs.Description Summary:Lutheran Jamestown, The Hultquist Place Assisted Facility (a subsidiary of - Lutheran Social Services Group, Inc) located in Jamestown, NY, is seeking an experienced Assisted Living Program Administrator to join its team of dedicated healthcare professionals. -The successful candidate will be responsible for cultivating an atmosphere focused on customer service and resident, family, and staff satisfaction in accordance with policies and procedures established by the Board of Directors and the regulations as defined by the NYS Department of Health. The Administrator directly supervises eight staff and leads a team of 30 healthcare professionals.Responsibilities:

Develops internal quality measurements that support organizational goals and continuous improvement through a departmental goal-setting processFacilitates leadership development via coaching and counseling with staff as neededCoordinates with department heads to assess delivery of quality services and resolutions of complaints; proactively resolves customer problems Meets with and listens to residents, families, and staff, responding to inquiries in a timely mannerEstablishes team-based work systems in both divisions and organizations; conducts team meetings regularlyDevelops and maintains written policies and procedures for the successful operation of the facility and ensures that they are implemented and followedSees that all services are provided within the context of the facility's philosophy and mission and are consistent with its goals and directivesServes as advisor to the CEO providing information regarding the nature of complaints, status problems, and the needs of the division; recommends modification or termination of services based on needs of the agencyEnsures the facility is in full compliance with NYS Department of Health rulesCoordinates and ensures that the facility maintains a Quality Assurance & Safety Program; submits quarterly reports to the Board of Directors in a timely fashionParticipates in Strategic Planning initiatives and reports regularly to CEO and Board of DirectorsRecommends current capital and operational needs of the DivisionIn partnership with the Controller prepares and proposes an annual operating budget that will assist the CEO in enhancing the agency's fiscal stabilityMonitors income and expenses on a continual basis to ensure that resources are used efficiently and in accordance with established plans and goal management priorities; adjusts operations as necessary to meet changes in incomeWorks with the Director of HR to ensure that staffing patterns and job descriptions are established for efficiency, that staff is up to date on required trainings, and administers HR policies and practices across the divisionPromotes favorable public relations and works to increase community awareness and support of the homeParticipates in ongoing educational development and participates in State and National associations pertaining to the home; encourages educational and professional development in staffQualifications and Skills:
Associates Degree Required; Bachelor's Degree PreferredPrevious ALP/Nursing Home management experience OR 3-5 years nursing management experience5-7 years general management experienceCurrent Registered Nurse License PreferredCommunicates clearly, accurately, and timely both verbally and in writingProvides a positive experience to external and internal customersGenerates innovative ideas, approaches, and solutions; Anticipates and recognizes potential problems; Generates alternative solutions when solving problemsTo Apply:Lutheran has exclusively retained Impact Search Advisors by Nonprofit HR to manage this search engagement. For consideration, interested candidates are invited to complete an online application, which also includes the submission of a cover letter and resume. Cover letters must address your experience and qualifications being sought and interested individuals are encouraged to apply immediately. -Please visit: for more information about the organization. To obtain further details about this opportunity or to refer candidates, contact Sophia LaFontant, Search Consultant at . -Lutheran is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, -sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship. Lutheran makes hiring decisions based solely on qualifications, merit, and business needs at the time. -Due to the New York State mandates, the COVID 19 vaccination is a condition of employment at Lutheran.
Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.Continue reading our about our commitment at .Powered by JazzHR

Keywords: Nonprofit HR, Erie , Assisted Living Program Administrator - Lutheran Jamestown, Other , Jamestown, Pennsylvania

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