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Remote Software Knowledgebase Specialist

Company: VirtualVocations
Location: Erie
Posted on: January 26, 2023

Job Description:

A software company is filling a position for a Remote Software Knowledgebase Specialist.

Core Responsibilities of this position include:
Driving content improvements by collaborating with internal teams and subject matter experts
Reviewing and editing articles for internal and customer-facing publication, in an accurate and timely manner
Reviewing and analyzing support cases and reports for content for knowledge base article creation
Must meet the following requirements for consideration:

Experience in technical and/or training writing and editing for software documentation
Ability to write clearly and concisely at a professional level
Proofreading skills and strong attention to detail
Can meet deadlines and assume responsibility for assigned projects in a fast-paced environment
Ability to work effectively with team members situated in different geographic locations
Ability to collaborate, get consensus across teams, and establish productive relationships

Keywords: VirtualVocations, Erie , Remote Software Knowledgebase Specialist, Other , Erie, Pennsylvania

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