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Restaurant Server

Company: TGI-Fridays Erie
Location: Erie
Posted on: November 26, 2022

Job Description:

*Title Server (WW)*

No one has a bigger impact on a guest's satisfaction than you. (Okay, maybe the bartender weighs in pretty heavily, too.) You set down the mood, the food and the tone for celebration. A TGI Fridays Server (W/W) possesses a passion for uplifting service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations. You bring the fun to every table.

*Specific responsibilities of the Server (W/W) include: *

-Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience

-Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations

-Promptly and accurately takes food and beverage requests from guests

-Ensures expedient service of food and beverages to the guest

-Frequently checks up on the guests and uses visual cues to provide silent service as appropriate

-Learns TGIF menu and beverages, expertly recommends and upsells items

-IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger

-Follows all Fridays Service Style Standards

-Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable

-Practices conversational ordering by mentioning current promotional features

-Loves making guests feel valued

*Requirements *

A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive

*Additional specific requirements for the Server (W/W) include: *

-Must be able to deliver plates and food and clear tables

-Must be able to hear well amongst loud background noise

-Must be dressed neatly and well-groomed in company approved uniform at all times

-Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately

-Must be able to calmly respond to angry guests and notify a Manager

-Must be able to read and write notes to hearing impaired guests

-Must be able to read menus to sight-impaired guests

-Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request

-Must be able to read and write

-Must be able to stand and walk during entire shift

-Must be able to reach, bend, stoop and wipe counters/tables

Minimum Age 19

Ability to Lift 30 lbs

Ability to Stand 6-8 Hours

Job Types: Full-time, Part-time

Pay: Up to $500.00 per week

* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Restaurant type:
* Casual dining restaurant
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability

Application Question(s):
* What days are you available for an interview?

* Serving: 1 year (Required)

Work Location: One location%58047475%

Keywords: TGI-Fridays Erie, Erie , Restaurant Server, Other , Erie, Pennsylvania

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