PM Room Service Server

Company: Pittsburgh Marriott North
Location: Cranberry
Posted on: August 5, 2022

Job Description:

Overview Job Description: Essential duties and responsibilities include the following (other duties may be assigned):

• Answers all incoming calls within three rings with proper phone etiquette. Utilize guest's name that appears on phone display.
• Takes room service order including room number, number of persons dining. Completes order and gives a 30 minute time delivery quote. Insures order is correct by asking to repeat the order back to the guest.
• Rings in guest order and prepares check.
• Sets table according to table set up standards.
• Delivers order to guest's room within 30 minutes.
• Sets up order in the guest's room.
• Closes all checks according to method of payment.
• Retrieves all room service trays and tables from guest hallways and busses used items in the dish room.
• Stocks all supplies and food and beverage items in the room service station.
• Orders all necessary items that are below pars.
• Presets trays and tables in room service station for future orders.
• Maintains a clean, sanitary and organized work station.
• Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times. Benefits Inlcude (after 90 days): 401k, Dental, Vision, Medical, Life Insurance, Short-Term Disability, Supplemental Insurance, PTO, Sick Pay, and 7 Paid Holidays Responsibilities No prior experience required. On the job training provided. WHG is an equal opportunity employer. Must be available holidays and weekends.
  
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Keywords: Pittsburgh Marriott North, Erie , PM Room Service Server, Other , Cranberry, Pennsylvania