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PM Room Service Server

Company: Pittsburgh Marriott North
Location: Cranberry
Posted on: August 5, 2022

Job Description:

Overview Job Description: Essential duties and responsibilities include the following (other duties may be assigned):

  • Answers all incoming calls within three rings with proper phone etiquette. Utilize guest's name that appears on phone display.
  • Takes room service order including room number, number of persons dining. Completes order and gives a 30 minute time delivery quote. Insures order is correct by asking to repeat the order back to the guest.
  • Rings in guest order and prepares check.
  • Sets table according to table set up standards.
  • Delivers order to guest's room within 30 minutes.
  • Sets up order in the guest's room.
  • Closes all checks according to method of payment.
  • Retrieves all room service trays and tables from guest hallways and busses used items in the dish room.
  • Stocks all supplies and food and beverage items in the room service station.
  • Orders all necessary items that are below pars.
  • Presets trays and tables in room service station for future orders.
  • Maintains a clean, sanitary and organized work station.
  • Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times. Benefits Inlcude (after 90 days): 401k, Dental, Vision, Medical, Life Insurance, Short-Term Disability, Supplemental Insurance, PTO, Sick Pay, and 7 Paid Holidays Responsibilities No prior experience required. On the job training provided. WHG is an equal opportunity employer. Must be available holidays and weekends.


Keywords: Pittsburgh Marriott North, Erie , PM Room Service Server, Other , Cranberry, Pennsylvania

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