The Crisis Clinician I is responsible for assisting in the
consumer service and clinical services. Primary responsibility is
responding to mobile crisis calls from community professionals and
persons. This includes, but is not limited to, answering questions,
obtaining clinical information and scheduling outpatient
evaluations, responding to telephone crisis, and documentation of
all duties previously mentioned.
**This is a night position 11p-9a.**
+ Provide crisis services in a community and/or office
+ Provide insight & knowledge of insurance programs, processes
and able to obtain authorizations as needed.
+ Work efficiently and independently in crisis setting.
+ Provide follow-up services to consumers by phone and/or mobile
+ Meet standards for documentation and completes all required
+ Manage crisis situations effectively using positive
+ Assist consumer in developing a crisis plan.
+ Support consumer and negotiates appropriate referral
+ Provide supportive counseling to consumers to promote
+ Utilize specific techniques of motivational interviewing.
+ Complete consumer/family crisis assessments (face to face and
+ Bachelor's degree in Psychology, Counseling or Social Work
with three (3)years of clinical experience OR
+ Master's degree in Psychology, Counseling or Social Work
+ Other fields of study may be considered with coursework of at
least 12 credits in human services and/or relevant mental health
**ATTENTION: Please note that if your degree is not in
Psychology, Counseling or Social Work, please be sure to upload
your transcripts for consideration.**
+ Work history that includes phone triage, as well as an in
depth knowledge and proven skill at doing psychiatric
+ Experience in mental health crisis intervention, case
management, or in home therapy preferred.
+ Excellent, recovery-oriented interpersonal relations.
+ Ability to work shifts, weekends, holidays, and to assume on
+ May in the course of their duties be in rooms where
medications are stored or may transport medications when they
transport patients. Transportation of medication is limited from
one department to another.
**Licensure, Certifications, and Clearances:**
+ Act 31 or Act 126 must be obtained within 90 days of hire or
+ Applied Suicide Intervention Skills Training
**UPMC is an Equal Opportunity Employer/Disability/Veteran**