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Patient Portal Specialist

Company: Meadville Medical Center
Location: Meadville
Posted on: June 6, 2021

Job Description:

Minimum Qualifications: Higschool Diploma or equivalent,#must have experience in working with the public, ability to communicate effectively both verbally and in writing, ability to problem solve and make appropriate decisions# # Essential Duties and Responsibilities:# ############## Interacts with patients directly to provide education on the benefits of portal access and usage Able to help patients with setting up initial email accounts Assist patients with electronic access to their health information on line ############## Assist patients in the enrollment and initial log in process for the portal ############## Able to adapt to working with diverse population ############## Communicates technical and software issues to appropriate IT support personnel ############## Identify work lists for opportunity of process improvements ############## Assist patients in applying for State Medicaid program ############## Coordinate with Physician Offices, ancillary Facility departments and Pre-Registration ############## Advise patients if they would qualify for Facility or Physician Office Financial Assistance program ############## Request co-pays prior to services rendered

Minimum Qualifications:

Higschool Diploma or equivalent, must have experience in working with the public, ability to communicate effectively both verbally and in writing, ability to problem solve and make appropriate decisions

Essential Duties and Responsibilities:

Interacts with patients directly to provide education on the benefits of portal access and usage

Able to help patients with setting up initial email accounts

Assist patients with electronic access to their health information on line

Assist patients in the enrollment and initial log in process for the portal

Able to adapt to working with diverse population

Communicates technical and software issues to appropriate IT support personnel

Identify work lists for opportunity of process improvements

Assist patients in applying for State Medicaid program

Coordinate with Physician Offices, ancillary Facility departments and Pre-Registration

Advise patients if they would qualify for Facility or Physician Office Financial Assistance program

Request co-pays prior to services rendered

Keywords: Meadville Medical Center, Erie , Patient Portal Specialist, Other , Meadville, Pennsylvania

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