Division or Field Office:
Information Technology Division
Department of Position: Infrastructure Admn & Ops Dept
Corporate Office, Erie PA
At Erie Insurance, you're not just part of a Fortune 500
company; you're also a valued member of a diverse and inclusive
team that includes more than 5,000 employees and over 2,200
independent agencies. Our Employees work in the Home Office complex
located in Erie, PA, and in our Field Offices that span 12 states
and the District of Columbia. To attract and retain the best
talent, we reward our team members with competitive salaries and a
very generous benefits package.
Provides business support for a single department/team or
multiple departments/teams or a large line of business, function
and/or those with new or familiar products or services. Utilizes
established business policies and processes and/or creates new
processes, affecting a limited number of stakeholders. May perform
duties in one or more of the following disciplines: Admin Support
Events Inventory Invoicing Reconciliation.
This opportunity is for a Business Support Specialist and will
- Processing daily transactional documents and customer request
work while focusing on quality and meeting SLAs. Must be able to
work: rotating days and shifts (1st/2nd/3rd), holidays, and
Preferred experience & Skills include:
- Experience with commercial printing equipment, Adobe Acrobat,
Microsoft Office products, able to multitask, meet deadlines,
attention to details, customer service, dealing with vendors.
Duties and Responsibilities
- Plans, organizes and coordinates communications, events,
meetings and training.
- Effectively communicates with customers, team members or other
stakeholders to ensure successful outcomes.
- Assists with documentation, invoicing and/or reporting.
- May function as lead or point of contact.
- The first two duties listed are the functions identified as
essential to the job. Essential functions are those job duties that
must be performed in order for the job to be accomplished.
- This position description in no way states or implies that
these are the only duties to be performed by the incumbent.
Employees are required to follow any other job-related instruction
and to perform any other duties as requested by their supervisor,
or as become clear.
Ability To Learn And Follow Procedures
Ability to Manage Complexity
Developing And Maintaining Relationships
Information Management Skills
Planning And Organizing
Minimum Educational and Experience Requirements: High school
diploma, or GED, with some experience in business support.
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Nearest Major Market: Erie