Part-time Guide (Erie, PA)

Company: Goodblend
Location: Erie
Posted on: April 4, 2021

Job Description:

Location: 2178 W. 38th St.Erie, PA
Everyone is welcome here. Each of us is unique, and that--------s what makes us amazing. We believe in inclusiveness and celebrating each person--------s individuality, because there--------s power in bringing people with different points of view and life experiences together. That--------s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there--------s no limit to what we can achieve.
IN A NUTSHELL-------
The Guide provides exceptional customer service by creating a unique, inviting and multi-branded shopping experience for the Goodblend customer. The Guide has true a passion for interacting with the public and takes pride in working for a world class cannabis company.
The successful candidate will meet customers where they are in their personal cannabis journey and be revered as an industry expert. In addition, the Guide will have integrity, be transparent and a team collaborator. They will be a great representative of Goodblend and work to meet and exceed the store--------s financial goals and KPIs. Finally, the Guide will be responsible for operational activities as assigned.
This role is with Goodblend, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision ------- pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
Service

• Provide excellent customer service and product knowledge, offering a full-service experience and/or simple service depending on the customer--------s needs.
• Positive representative of the Goodblend brand, always demonstrating professionalism and poise.
• Support promotions, events and launches to deliver the intended experience for customers.
• Attends all required meetings, trainings and completes educational and developmental tools as assigned.
• Develops knowledge of industry trends to provide the best service possible and shares with the team.
• Educate customers on the processes of registration, renewals or lost registration documents.
  Sales
  
  • Provides the full Goodblend customer service experience in store, delivering sales to meet and exceed KPIs.
  • Meets or exceeds all personal goals to positively contribute to the team and the store.
    Leadership
    
    • Contributes to a productive and dynamic Goodblend team by connecting with employees, customers, and members of the community.
    • Acts with professionalism and respect in all interactions with customers, co-workers, management and business associates.
      Operations
      
      • Must adhere to all company policies and procedures. Immediately report any variances to a Manager or a HR partner.
      • Maintains knowledge of all applicable state and local laws, as well as documentation processes in accordance with the State.
      • Ensure all customer files are current and required documentation is on file and follows all guidelines issued by the State of Pennsylvania.
      • Maintain customer database through entering new customers, adding or removing membership, updating changes in information, scheduling appointments and updating customer registration status.
      • Maintain caregiver paperwork in accordance with the State of Pennsylvania; maintain tracking in system and communicating changes to physicians.
      • Record and collaborate with team on preorders to ensure accurate order information and timely preparation of orders.
      • Assists in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished.
      • Assists in the preparation and completion of accurate physical inventory as assigned.
      • Assists with non-sell tasks as assigned by Management and as part of the regular daily responsibilities.
      • Accurately ring sales and use the POS correctly.
      • Arrives to work on time and consistently follows the Goodblend personal appearance guidelines.
      • Follows all safety and emergency procedures.
      • Identifies potential loss prevention issues.
      • Perform additional duties as assigned.
        EXPERIENCE AND SKILLS YOU--------LL BRING
        • Age 21 or over (Required)
        • High School Diploma or equivalent (Required)
        • Valid Government-Issued Photo ID (Required)
        • Excellent communication and organizational skills
        • Ability to multi-task and build relationships
        • Flexibility and the ability to handle change in a positive manner
        • Demonstrated ability to support business growth and exhibit professional behavior
        • Have and maintain flexible availability
        • Strong attention to detail, organizational skills and time management abilities
        • Ability to work in a fast-paced, changing and challenging environment
          YOU WILL BE SUCCESSFUL IF YOU-------
          • Are self-motivated; micro-managing isn--------t fun for anyone
          • Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
          • Can work fast and be flexible; our industry is always changing
          • Play nice with others; we collaborate with each other a lot
          • Think creatively; sometimes, the -------traditional----- solution isn--------t the best one
            WHAT YOU GET
            • Consistent, reliable benefits; access to company-sponsored well-being programs
            • Balance and flexibility; paid time off, flexible work arrangements
            • Employee discount
            • Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity
              PHYSICAL REQUIREMENTS
              • Able to lift, push and pull up to 50 pounds
              • Able to stand on your feet for up to 8 hours
                PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUESOur Vision -----" why we exist -----" is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.Our Mission -----" how we will do this -----" is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.Our Values -----" Integrity - Collaboration - Alignment - Intentionality - Accountability - AgilityWe are an Equal Opportunity Employer. We embrace and encourage our employees-------- differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
                DISCLAIMERParallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.
                
                
                Internal ID: 17214PandoLogic. Keywords: Caregiver, Location: Erie, PA - 16546

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