Customer Service Call Center Representative

Company: John V. Schultz Furniture
Location: Erie
Posted on: January 14, 2020

Job Description:

Here we grow again!John V Schultz, a regional leader in affordable home furnishings for over 75 years is expanding our Customer Care team, and looking for our next super stars!Our customers deserve the best and to give it to them, we are looking for employees who are:* Genuine, friendly and dedicated to providing the best experience possible over the phone.* Problem solvers and critical thinkers, capable of multitasking to find the right resolution.* Experience meeting and exceeding goals in a Call Center environment.* Organized to own the customer experience from start to finish.* Possess effective verbal and written communication skills.* Reliable and dependable. Available some nights and weekends.

• Must be able to pass a criminal background check
• Employment eligibility checked with e-verifyRequirements

• Proficient computer skills and ability to learn internal point of Sale Computer program
• Flexibility to work retail schedule the includes days, nights, and weekends.
• Customer focused and ability to multitaslBenefitsEnjoy the Perks! We offer a Fantastic Benefits and Compensation Program!
  • Competitive pay plan.
  • Comprehensive Health Package (i.e., medical, dental, vision, life insurance, disability benefits, etc.)
  • Paid Vacation
  • Fun Time - We understand at the importance of the work/life balance, and allow you earn time off that can be taken when needed (i.e., weekends, birthday, etc).
  • Promote from within
  • Family run spirit and culture
  • Generous furniture purchase discount program
  • 401(k) retirement savings plan with up to 4% company matching

Keywords: John V. Schultz Furniture, Erie , Customer Service Call Center Representative, Other , Erie, Pennsylvania