Assistant Operations Manager
Company: Portage Area Regional Transportation Authority
Location: Brady Lake
Posted on: April 3, 2026
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Job Description:
ESSENTIAL FUNCTIONS OF THE POSITION Train and manage operations
office staff on a day to day basis. Manage driving staff to ensure
a consistent and available work force. Coordinate vehicle usage and
driver routes to meet transportation needs and respond to unusual
or emergency situations. Maintain knowledge of documentation needs,
report writing, and assist in the preparation of the monthly
Operations Report. Respond sensitively to customer complaints,
delays, accidents, equipment breakdown, and other operating
problems. Maintain communications with organizations for which PA
RTA provides transportation. Troubleshoot vehicle problems.
Coordinate with Maintenance Department to ensure vehicle
availability for preventative maintenance. Maintain working
knowledge of all transit operations. Participate in a program of
cross-training staff. OTHER DUTIES AND RESPONSIBILITIES Maintain
Commercial Drivers License and be able to operate any PA RTA
vehicle. Participate in PA RTA ’s cross-training program. Meet
goals and objectives as set out in performance review as well as
other assigned duties. QUALIFICATIONS High school diploma or
equivalent and three to five years experience in public
transportation service operations, or equivalent combination of
education and experience. Experience in supervision and management.
Excellent oral and written communication skills. Computer and word
processing skills. Ability to interact effectively with customers,
outside agencies and companies. Hours are approximately 40 hours
per week. Must be flexible in work shift. Knowledge of:
administrative principles and practices including goal setting and
goal implementation; techniques of effective time management;
correct English usage, including spelling, grammar, punctuation and
vocabulary; modern office methods, procedures, equipment and
standard clerical techniques; record keeping, report preparation,
filing methods and records management techniques. Skill in:
operation of listed tools and equipment. Ability to: use
spreadsheet and select job specific software; operate radio
equipment; routinely handle multiple priorities and projects as
directed; define problems, collect data, establish facts, and draw
valid conclusions so as to resolve problems; keep clear and
accurate records and reports; perform basic arithmetic, including
addition, subtraction, multiplication, and division; read and
interpret documents such as safety rules, operations and
maintenance instructions and procedure manuals; deal with a variety
of concrete variables in situations where significant
standardization exists; interpret a variety of instructions in
written, oral, diagram, or schedule form; use a computer terminal
to accurately and rapidly enter and retrieve data and information;
demonstrate initiative and independent judgment. “ PA RTA does not
discriminate in provision of services or employment because of
handicap/disability, race, color, creed, national origin, sex or
age.” Requirements LICENSURE OR CERTIFICATION REQUIREMENTS A) Valid
State of Ohio Driver’s License with no more than two points
required at time of hire. B) Successful completion of previous
employment verification and criminal background investigation. C)
Successful completion of post-offer Department of Transportation
(DOT) medical examination including drug screen prior to hire is
required. In addition, the employee must continue to meet driver
fitness standards, as determined by periodic DOT medical
examination. D) Successful completion of requirements to obtain
Class B Commercial Driver’s License with passenger endorsement
within six (6) months of hire is required. TOOLS AND EQUIPMENT USED
Operates tools and equipment including but not limited to: personal
computer and related hardware and software, including word
processing, spreadsheet, geographic information system, transit
operations and communication software; and data management
software; PDA, scanner and other related office technology;
typewriter, 10-key calculator; telephone; cellular phone; copy
machine; fax machine; audio/visual equipment and related
components. PHYSICAL DEMANDS The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. In accordance with
the U.S. Department of Labor Physical Demands Strength Rating, this
is considered Light-Work – exerting up to 20 pounds of force
occasionally, and/or up to 10 pounds of force frequently, and/or a
negligible amount of force to constantly move objects.
Keywords: Portage Area Regional Transportation Authority, Erie , Assistant Operations Manager, Logistics, Transportation & Drivers , Brady Lake, Pennsylvania
