Technical Quality Engineer (St. Marys, PA, US, 15857)
Company: SGL Carbon
Location: Saint Marys
Posted on: May 24, 2023
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Job Description:
Position Summary:--
This position helps create solutions as part of an engineering
team. They work to find defects, determine the causes of those
defects, and provide solutions to defected problems.--This position
is responsible to assist and facilitate the development, design,
and implementation of the quality and continuous improvement
systems for the St. Marys facility.-- Through communication,
innovation and knowledge of the carbon/graphite manufacturing
process, this position will provide leadership to enable the
company to provide its customers a quality product in a timely
manner and implement changes that will help reduce cost and improve
productivity.
Key Accountabilities:--
Determine quality metrics for all manufacturing procedures
Monitor the entire production cycle and perform regular tests to
identify potential risks
Work with internal teams to increase next step customer
satisfaction by improving the quality of the products
Review and disposition non-conforming product both in-process and
final inspection
Participation in Structured Problem Solving Process:
---------------------Perform Root Cause analysis and implement
corrective actions for various system problems identified (This may
include leading a team of individuals)
Verify that corrective actions have been performed as
documented.
Participation in Customer Complaints:
---------------------Communication with customer service to
determine nature of complaint
Complete an investigation of the root cause of the complaint
through inspection of quality records and communication with
production personnel
Determination of appropriate corrective action to be taken in
response to customer complaint
Disposition and inventory management of returned material (if
applicable)
Compose written response to send to customer (when requested)
Participation in Control Plans, Change Control and SPC:--
---------------------Work with Operations to develop and maintain
product family Control Plans.
Maintain Control Plans via the establishment and usage of Change
Control Boards
Set detailed guidelines on what needs to be checked and what the
quality standards are.
Implement and maintain SPC data in-process and at final
Inspection.
Implement and maintain SPC data on CTQs from Internal/External
Suppliers
Analyzes data by completing hypothesis, normal distribution and
process capability tests
Participation in the SGL Lifecycle Process and Stage Gates:--
---------------------Work with SGL Management team to develop and
maintain SGL's Lifecycle Process and Stage Gates
Facilitate Stage Gate meetings to ensure compliance of gate
deliverables
Report Stage Gate/Process KPIs to SGL Management Team
Participation in the Internal Audit Plan:--
---------------------Audit our systems based on ISO 9001:2015
requirements
Provide support during internal and external customer audits.
Perform audits according to the monthly Layered Audit Plan
Assist in Product Certification during any absence of personnel
Customer Audits - assist when customer complaints or corrective
actions are to be audited
Represent SGL at customer locations for meetings concerning the
conduction of DOE's and capability studies, by both SGL and
customers, that result from customer complaints
Generate and distribute various quality reports for facility as
required
Complete any required Measurement System Analysis or Gage R&R
studies.
Your Profile:--
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Keywords: SGL Carbon, Erie , Technical Quality Engineer (St. Marys, PA, US, 15857), IT / Software / Systems , Saint Marys, Pennsylvania
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