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Technical Quality Engineer (St. Marys, PA, US, 15857)

Company: SGL Carbon
Location: Saint Marys
Posted on: May 24, 2023

Job Description:

Position Summary:--
This position helps create solutions as part of an engineering team. They work to find defects, determine the causes of those defects, and provide solutions to defected problems.--This position is responsible to assist and facilitate the development, design, and implementation of the quality and continuous improvement systems for the St. Marys facility.-- Through communication, innovation and knowledge of the carbon/graphite manufacturing process, this position will provide leadership to enable the company to provide its customers a quality product in a timely manner and implement changes that will help reduce cost and improve productivity.

Key Accountabilities:--

  • Participation in support of Production Processes and Products:--

    • Review RFQs for customer requirements, review blueprints and specifications, document quality plans and specify work centers and times for Inspection requirements.

    • Determine quality metrics for all manufacturing procedures

    • Monitor the entire production cycle and perform regular tests to identify potential risks

    • Work with internal teams to increase next step customer satisfaction by improving the quality of the products

    • Review and disposition non-conforming product both in-process and final inspection

    • Participation in Structured Problem Solving Process:

      • ---------------------Perform Root Cause analysis and implement corrective actions for various system problems identified (This may include leading a team of individuals)

      • Verify that corrective actions have been performed as documented.

      • Participation in Customer Complaints:

        • ---------------------Communication with customer service to determine nature of complaint

        • Complete an investigation of the root cause of the complaint through inspection of quality records and communication with production personnel

        • Determination of appropriate corrective action to be taken in response to customer complaint

        • Disposition and inventory management of returned material (if applicable)

        • Compose written response to send to customer (when requested)

        • Participation in Control Plans, Change Control and SPC:--

          • ---------------------Work with Operations to develop and maintain product family Control Plans.

          • Maintain Control Plans via the establishment and usage of Change Control Boards

          • Set detailed guidelines on what needs to be checked and what the quality standards are.

          • Implement and maintain SPC data in-process and at final Inspection.

          • Implement and maintain SPC data on CTQs from Internal/External Suppliers

          • Analyzes data by completing hypothesis, normal distribution and process capability tests

          • Participation in the SGL Lifecycle Process and Stage Gates:--

            • ---------------------Work with SGL Management team to develop and maintain SGL's Lifecycle Process and Stage Gates

            • Facilitate Stage Gate meetings to ensure compliance of gate deliverables

            • Report Stage Gate/Process KPIs to SGL Management Team

            • Participation in the Internal Audit Plan:--

              • ---------------------Audit our systems based on ISO 9001:2015 requirements

              • Provide support during internal and external customer audits.

              • Perform audits according to the monthly Layered Audit Plan

              • Assist in Product Certification during any absence of personnel

              • Customer Audits - assist when customer complaints or corrective actions are to be audited

              • Represent SGL at customer locations for meetings concerning the conduction of DOE's and capability studies, by both SGL and customers, that result from customer complaints

              • Generate and distribute various quality reports for facility as required

              • Complete any required Measurement System Analysis or Gage R&R studies.

                Your Profile:--

                • Bachelor's degree in technical field (Engineering), preferred
                • Professional association certificate preferred (ASQ)
                • Knowledge of Microsoft Office, statistical software, digital photography, Shovue, SAP
                • Excellent verbal and written communication skills
                • Effective decision-making skills
                • Ability to work with little to no supervision
                • Excellent organization skills
                • Excellent customer service skills
                • Effective problem solving skills
                • Mathematical skills

Keywords: SGL Carbon, Erie , Technical Quality Engineer (St. Marys, PA, US, 15857), IT / Software / Systems , Saint Marys, Pennsylvania

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