SAF - IS Regional Program Specialist (Mobile)
Company: American Red Cross
Location: Erie
Posted on: January 25, 2023
Job Description:
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Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?**** As a condition of employment with
American Red Cross, you are required to provide proof that you are
fully vaccinated for COVID 19 or qualify for an exemption, except
in states where it is prohibited by law. Accordingly, employment is
conditioned on providing proof of vaccination or having an approved
exemption prior to starting employment **** Join us-Where your
Career is a Force for Good!Job Description:Job DescriptionThe
SAF-IS Regional Program Specialist assists in the delivery of
American Red Cross programs and services to meet the needs of
United States military members, veterans and their families in
accordance with Red Cross policies and procedures, but will focused
on supporting the delivery of International Services (IS) U.S.
programs and services to include International Humanitarian Law
(IHL), Youth Action Campaign (YAC) and Restoring Family Links
(RFL). This is accomplished through managing volunteers and working
with other Red Cross departments to support strong visibility for
SAF/IS U.S. in the community.The American Red Cross is currently
seeking a full-time Regional Program Specialist in our Greater
Pennsylvania Region to support the Service to Armed Forces and
International Services (SAF-IS) mission. Preferred locations
include Allentown, Harrisburg, York, Lancaster, State College,
Scranton, Johnstown, Erie and Pittsburgh. This position is
regional, but also part of our mobile staff which requires meeting
strict medical and security clearances prior to employment. In a
mobile role, worldwide deployment is a condition of employment.
Mobile staff members deploy for 6 months at a time, typically
within the first 6 months and once every 18 months after that,
however the length and frequency is dependent on business need. Job
Summary
The SAF-IS Regional Program Specialist assists in the delivery of
American Red Cross programs and services to meet the needs of
United States military members, veterans and their families in
accordance with Red Cross policies and procedures, but will focused
on supporting the delivery of International Services (IS) U.S.
programs and services to include International Humanitarian Law
(IHL), Youth Action Campaign (YAC) and Restoring Family Links
(RFL). This is accomplished through managing volunteers and working
with other Red Cross departments to support strong visibility for
SAF/IS U.S. in the community.The RPS also serves as part of the
Hero Care Center Contingency Team. Will act as the first line of
supervision and support to provide casework expertise and manage
volunteers and other staff members during surge situations and
disaster responses. Supports Disaster Cycle Services (DCS) as
necessary in accordance with the DCS COOP SAF responsibilities.
Maintains deployment readiness at all times by completing medical
requirements, clearance requirements and by completing ongoing
training requirements to maintain proficiency with casework and
relationship management.Primary Responsibilities1. Relationship
Management and Community Outreach: Serves as the "face" of the Red
Cross throughout your region.
- Cultivates relationships and partnerships with external
constituents in the local community, including government
organizations, corporate partners, civic organizations and other
community charitable and nonprofit agencies with the purpose of
furthering the mission of the Red Cross. Outreach includes command
meetings, education briefings, presentations or information
sessions. Will also be responsible for establishing and maintaining
effective command relationships during deployment.2. Volunteer
Management:
- Develops and implements a strategic volunteer program to engage
and enable delivery of all Red Cross programs and services on a
military installation.
- Recruits and trains volunteers in the delivery of SAF programs
and services, Preparedness, Health & Safety Services, Disaster
Cycle Services, and providing support to Armed Forces Blood
Services,
- Supervises volunteer staff in their daily work
responsibilities.3. Service Delivery Management: Ensures the
delivery of SAF core services to all clients within their
jurisdiction.
- Supports other lines of ARC service to ensure the delivery of
Preparedness, Health and Safety Services training, disaster
preparedness and response and Red Cross Blood Services. Services
may include conducting training, meetings, presentations, and
workshops as well as scheduling, recruitment, marketing and
providing materials and support throughout the community.4. Hero
Care Network Contingency Team: Serves as a Subject Matter Expert
(SME) during emergency situations at the SAF Hero Care Center.5.
Deployment Readiness: Mobile staff are required to deploy and
maintain readiness at all times. In order to maintain their annual
readiness certification, the following is required:
- Deployment Familiarization Training on military culture and
protocols, command relationships, do's & don'ts while deployed and
scenario-based situations.
- Advanced leadership training and advanced casework training
must be completed.
- All trainings must be recertified annually to ensure continued
readiness
- Once activated for deployment, staff will meet regularly with
senior leadership to ensure readiness and ability to backfill
OCONUS SAF-IS Mobile positions as needed.
- Additional training with site specific scenarios with the
current staff members at their deployment location is
required.
- Additional deployment medical requirements must be met.
- Must obtain a no-fee passport prior to deployment and a
Department of Defense Common Access Card (CAC) upon arrival.6.
Reporting & Admin Support: Monitors and reports on American Red
Cross Service Delivery Outcomes.
- Interact with customers and other teams to obtain data to
document outcomes and program results to ensure organizational
accountability.
- Input and Evaluate Service Delivery Data for consistency
completeness, accuracy, reasonableness.
- Generate data reports on a scheduled and/ or periodic basis for
management or local command.
- Makes recommendations for continuous improvement to ensure
metrics are consistently met.FOR MOBILE POSITIONS ONLY (Domestic
and Overseas settings) Some positions are designated as "Mobile"
and subject to unique job requirements. SAF Mobile Staff perform
the same basic job responsibilities as non-mobile staff in regions.
In addition to those responsibilities, this special workforce is
also required to deploy on short term temporary assignments,
serving alongside military members who are deployed to designated
theaters of operations anywhere in the world. Mobile staff must be
ready to deploy whenever called upon, and to do so are required to
meet and maintain specific medical and other readiness
requirements. Requirements unique to mobile positions include the
following:1. Support both the day-to-day operations and emergency
needs of the Hero Care Center as a member of the Hero Care Network
Contingency Team.
- Completes all trainings and requirements to maintain casework
proficiency, to include working shifts and participating in
readiness drills.
- Responds to emergency, surge and disaster situations, as
needed.2. To maintain readiness, staff must:
- Maintain all medical and security requirements
- Engage in annual deployment familiarization program to include
trainings and meetings
- When activated to deploy, participate in additional trainings
and meetings to prepare for deploymentMinimum
QualificationsEducation: Bachelor's degree in business or public
administration, human resources management, community organization,
social or health sciences, or related field; or relevant equivalent
experience is required. Current DoD Cardholder and knowledge of
Military structure, culture and lifestyle are preferred.Experience:
At minimum, three years of related experience required.Management
Experience: At least one year of management experience is strongly
preferred.Skills and Abilities: Requires strong computer skills.
Public speaking skills and the ability to communicate effectively
verbally and in writing are required. Must have strong
interpersonal skills and the ability to work well in an individual
or team environment. The ability to balance multiple priorities is
essential. Experience with American Red Cross programs and services
is strongly desired. Familiarity with military culture, regulations
and protocol is strongly desired.Travel: Must have a valid driver's
license requiredEssential Functions/Physical Requirements Depending
on work assignment, may require ordinary ambulatory skills
sufficient to visit other locations; or the ability to stand, walk
and manipulate (lift, carry, move) weights of up to 50 pounds.
Requires good hand-eye coordination, arm, hand and finger
dexterity, including ability to grasp, and visual acuity to use a
keyboard, operate equipment and read technical information. Overall
mobility is essential. May include sitting for long periods of
time, driving a vehicle and working under challenging
conditions.Work Conditions: 4 Work is performed indoors with some
potential for exposure to safety and health hazards related to
emergency services relief work. May travel and participate in
meetings and conferences throughout chapter jurisdiction, state and
Red Cross system. Because the Red Cross is a disaster response
organization, staff may be asked to be on 24-hour call during
period of major disaster.Mobile staff requirements: SAF Mobile
Staff perform the same basic job responsibilities as non-mobile
staff in regions. In addition to those responsibilities, this
special workforce is also required to deploy on short term
temporary assignments, serving alongside military members who are
deployed to designated theaters of operations anywhere in the
world. Mobile staff must be ready to deploy whenever called upon,
and to do so are required to meet and maintain specific medical and
other readiness requirements. Requirements unique to mobile
positions include the following:World-wide mobility is a condition
of employment. It is an essential function of this position and
employees must accept assignments anywhere in the world where we
provide services to members of the U.S. military and their
families.Mobile staff members must be US citizens and able to
obtain/maintain a secret security clearance and no-fee U.S.
passport.Must meet and maintain strict medical and physical
requirements, including immunizations required by the U.S. military
and Department of Defense.Responsible for proper wear and
maintenance of daily Red Cross Duty Uniform, and live and work in
harsh and stressful environment in conflict areas.Periodically
accompanies the military on deployments.Some station offices are in
remote locations without public transportation.An interim Secret
Security Clearance must be obtained if SSC is not currently
held.When deployed, you may be required to work 12-hour shifts, 7
days a week. Privacy is often limited and you may have to share
accommodations with co-workers, military members, etc.*LI-POST
IND123Apply now! Joining our team will provide you with the
opportunity to make a difference every day.The American Red Cross
is an Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law.
Interested in Volunteering?Life's emergencies don't stop, and
neither do American Red Cross volunteers, who represent more than
90 percent of our workforce to help prevent and alleviate human
suffering. You can make a difference by volunteering in a position
that appeals to you and allows you to use your unique skills and
talents. The Red Cross relies on generous volunteers who give their
time and talent to help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Erie , SAF - IS Regional Program Specialist (Mobile), IT / Software / Systems , Erie, Pennsylvania
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