ErieRecruiter
the smart solution for Erie jobs

Customer Service Representative

Company: DialAmerica
Location: Erie
Posted on: October 8, 2018

Job Description:

Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At DialAmerica we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences and knowledge are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning.As a Customer Service Representative, you will provide excellent customer service and support to our client s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.While working at DialAmerica, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.

  • Communication and presentation
  • Listening, critical thinking and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experienceIf this sounds like the opportunity you've been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team.Job Responsibilities Specific duties for this role include:
    • Answering customer requests or inquiries concerning services, products, billing, etc.
    • Delivering superior service identifying and resolving customer; issues using problem-solving skills
    • Building a positive rapport across a variety of personality types
    • Continually maintaining a working knowledge of our clients' products, services and promotions
    • Putting the customer first and remaining polite and professional at all times
    • Documenting all customer information, communications and sales in a computer systemBenefits Here s just some of what we have to offer:
      • Competitive compensation - base salary + incentives
      • Set schedule
      • Weekly pay with direct deposit
      • Healthcare coverage and 401K
      • Paid on-the-job training
      • Supportive and motivating staff to help you succeed
      • Rapid opportunities for advancement
      • Professional and upbeat office settingJob Requirements Requirements for this CSR role include the below:
        • Willingness to learn and a passion for helping people
        • Strong attention to detail, dependability, and follow through
        • Working knowledge of Windows-based software
        • Flexibility to adapt to changes in a growing organization
        • Self-motivated, positive attitude, and a love for hard work
        • Experience working in a Customer Service related field or call center environment, a plus
        • High school diploma or GED
        • Background and/or drug test may be required
          Come for a job, INVENT your career!
          Apply now!ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.
          WE ARE AN EQUAL OPPORTUNITY EMPLOYER
          We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
          Associated topics: agente de servicio al cliente, coordinator, customer care representative, customer service associate, customer service representative, customer service specialist, service agent, technical assistant, technical support, telephone service representative

          Keywords: DialAmerica, Erie , Customer Service Representative, Hospitality & Tourism , Erie, Pennsylvania

          Click here to apply!

          Didn't find what you're looking for? Search again!

          I'm looking for
          in category
          within


Other Hospitality & Tourism Jobs


Supervisor - #301 - Overnight
Description: Supervisor - 301 - Overnight br br br br br br If you are a current employee, click here to apply br br br br Location: Sheetz Stores 00301 - 6941 STATE ROUTE 44 RAVENNA, OH br (more...)
Company: SHEETZ
Location: Ravenna
Posted on: 10/19/2018

customer service-work from home
Description: Nation 039 s premiere Health Programs Company is looking for leaders, Customer service skills preferred, We are A rating with
Company: ameriplan usa
Location: Warren
Posted on: 10/19/2018

Front of House Restaurant Crew Member
Description: You will be part of a team at City Barbeque which is: 100 devoted to the craft of barbeque and have been since we started in 1999. We refuse to cut corners or take any shortcuts. All of our meats are (more...)
Company: City Barbeque
Location: Beachwood
Posted on: 10/19/2018


Food and Beverage Cashier at the KeyBank Center
Description: Our Exciting Work EnvironmentGrounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the (more...)
Company: Delaware North
Location: Buffalo
Posted on: 10/19/2018

Customer Service
Description: Customer Service We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of (more...)
Company: Mommy Jobs Online
Location: Buffalo
Posted on: 10/19/2018

Cook - Nursing Home
Description: Healthcare Cook Ellicott Center is looking to hire a full time and part time Cooks for our Skilled Nursing Facility in Buffalo, NY. DUTIES: Preparation, cooking, and service of a variety of foods Baking (more...)
Company: Centers for Specialty Care Group
Location: Buffalo
Posted on: 10/19/2018

Delivery Driver
Description: THIS IS A FRANCHISE POSITION Description:
Company: Papa John's International
Location: Euclid
Posted on: 10/19/2018

Food Store Shopper (Car Required) -
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Gates Mills
Posted on: 10/19/2018

Chef
Description: EXECUTIVE CHEF 13 br We are looking for an experienced, progressive
Company: Confidential
Location: Uniontown
Posted on: 10/19/2018

Cashier - Seasonal / Holiday
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: North Olmsted
Posted on: 10/19/2018

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Erie RSS job feeds