ErieRecruiter
the smart solution for Erie jobs

Customer Service Representative

Company: DialAmerica
Location: Erie
Posted on: September 8, 2018

Job Description:

Customer Service Representative Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At DialAmerica we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences and knowledge are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning.As a Customer Service Representative, you will provide excellent customer service and support to our client s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.While working at DialAmerica, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.Communication and presentationListening, critical thinking and problem solvingAdaptability and team buildingDecision makingGoal setting and time managementConfidence and relevant work experienceIf this sounds like the opportunity you've been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team. Job Responsibilities Specific duties for this role include:Answering customer requests or inquiries concerning services, products, billing, etc.Delivering superior service identifying and resolving customer; issues using problem-solving skillsBuilding a positive rapport across a variety of personality typesContinually maintaining a working knowledge of our clients' products, services and promotionsPutting the customer first and remaining polite and professional at all timesDocumenting all customer information, communications and sales in a computer system Benefits Here s just some of what we have to offer:Competitive compensation - base salary + incentives Set schedule Weekly pay with direct depositHealthcare coverage and 401K Paid on-the-job trainingSupportive and motivating staff to help you succeedRapid opportunities for advancement Professional and upbeat office setting Job Requirements Requirements for this CSR role include the below:Willingness to learn and a passion for helping peopleStrong attention to detail, dependability, and follow throughWorking knowledge of Windows-based softwareFlexibility to adapt to changes in a growing organizationSelf-motivated, positive attitude, and a love for hard workExperience working in a Customer Service related field or call center environment, a plusHigh school diploma or GEDBackground and/or drug test may be requiredCome for a job, INVENT your career! Apply now! ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification. Associated topics: agente de servicio al cliente, call center specialist, coordinator, customer care associate, customer service, phone, representative, support, system support, technical assistant

Keywords: DialAmerica, Erie , Customer Service Representative, Hospitality & Tourism , Erie, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Hourly Team Member-(Full-Time)-Wadsworth Get Go
Description: About Us br At GetGo Cafe Market, our mission is to be the fastest growing, most innovative, and best Cafe Market in North America. We are driven by quality people, food and fuel providing an inviting (more...)
Company: Giant Eagle Inc.
Location: Wadsworth
Posted on: 09/20/2018

Retail Sales Priority Hiring
Description: AT T IS HIRING RETAIL PROFESSIONALS Throughout the Cleveland Area Join us at our Hiring Event to learn about AT T's exciting career opportunities and interview with Hiring Managers throughout the area (more...)
Company: AT&T
Location: North Olmsted
Posted on: 09/20/2018

Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Niagara Falls
Posted on: 09/20/2018


Customer Service
Description: We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands (more...)
Company: mommy jobs online
Location: Streetsboro
Posted on: 09/20/2018

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Avon Lake
Posted on: 09/20/2018

Retail Sales Priority Hiring
Description: AT T IS HIRING RETAIL PROFESSIONALS Throughout the Akron/Canton Area Join us at our Hiring Event to learn about AT T's exciting career opportunities and interview with Hiring Managers throughout the area (more...)
Company: AT&T
Location: Stow
Posted on: 09/20/2018

Retail Sales
Description: Retail Sales Overview The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of (more...)
Company: Cracker Barrel Old Country Stores
Location: Twinsburg
Posted on: 09/20/2018

Customer Service Reservationist - Order Entry
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs Online
Location: Avon Lake
Posted on: 09/20/2018

Grubhub Delivery Driver - Be Your Own Boss!
Description: Employer, the nation's leading online and mobile food ordering company, is looking for delivery drivers to deliver food from popular local restaurants. It's quick and easy to EARN BIG -- Why Partner (more...)
Company: GrubHub
Location: Niagara Falls
Posted on: 09/20/2018

Travel Reservation Booking
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Norwalk
Posted on: 09/20/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Erie RSS job feeds