Customer Service
Company: Provide A Ride
Location: Cleveland
Posted on: May 8, 2024
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Job Description:
Looking for a job where you can make a difference helping
others? *JOIN OUR TEAM TODAY!**Why Provide A Ride?** Fun and
supportive work environment* Employment Appreciation Days* Room for
growth and advancement - We promote from within!* Paid time off and
paid holidays* Potential to work from home (after probationary
period.)At Provide A Ride, we're committed to ensuring our
customers reach their destinations, 24/7, anywhere, anytime! As
part of our valued call center team, you'll play a crucial role in
assisting customers with trip scheduling, addressing feedback, and
ensuring accurate information.*Positions Available:** Full-time and
Part-time - Morning and Mid day shifts* Monday-Friday: NO
WEEKENDS!*Job Duties:** Answer incoming calls promptly and
professionally.* Screen, announce, and transfer calls efficiently.*
Foster a positive and respectful work environment.* Interview
customers to schedule transportation needs.* Accurately input and
document trip details.* Ensure customer information is correct and
up-to-date.* Address customer feedback and escalate issues as
needed.* Maintain organized daily paperwork.*Qualifications:**
Clear pre-employment drug screen (excludes THC).* Pass State and
Federal background check.*Benefits:** Starting pay: $14.00 per
hour*Equal Opportunity Employer:*Provide A Ride is dedicated to
equal employment opportunities, embracing diversity without
discrimination based on race, color, religion, age, sex, national
origin, disability, genetics, veteran status, sexual orientation,
gender identity, or any other protected characteristic.Join us in
providing exceptional service and making a difference in our
community! Apply today.Job Types: Full-time, Part-timePay: From
$14.00 per hourBenefits:* Dental insurance* Flexible schedule*
Health insurance* Paid time off* Referral program* Vision
insuranceExperience level:* Under 1 yearShift:* Day shift* Evening
shift* Morning shiftWeekly day range:* Monday to Friday* No
weekendsWork setting:* In-personWork Location: In personby
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Keywords: Provide A Ride, Erie , Customer Service, Hospitality & Tourism , Cleveland, Pennsylvania
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