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Retail Service Specialist

Company: ECAAA AAA East Central
Location: Erie
Posted on: June 22, 2022

Job Description:

Retail Service SpecialistAAA East Central is currently seeking applicants for a full-time employment opportunity as a Retail Service Specialist in the Erie, PA branch office. Business hours are Monday through Friday 9am - 5pm and Saturday 9am-1pm. This position pays $14.25 per hour, plus opportunities to earn more through incentives.We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork. Responsibilities include, but are not limited to:Greet all members and customers, determine their need and provide Legendary Service;Provide DMV vehicle license, registration and notary services;Reach sales and service goals (and earn incentives!) for multiple AAA products and services;Preparing and providing TripTik - travel routings, marked road maps, tour books, and other travel-related materials;Issue passport photos;Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;Make hotel and car rental reservations for members, and provide travel destination information;Perform additional job-related duties as assigned by management.Qualifications:Experience in retail sales, banking or similar customer service/sales environment;Proven ability to exceed assigned sales or service quality goals;Must be able to obtain and maintain valid notary license;Experience with Microsoft Office basics;Ability to work overtime, including Saturdays;Ability to travel locally when necessary;A high school diploma or GED;Successful completion of pre-employment assessments, background check and drug screening.Benefits:---Extraordinary medical/dental/vision/life benefits---401(k) Savings plan with company matchAAA East Central is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states and 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition and long-standing reputation since 1902, we encourage you to learn more about our legendary service.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."AAA is an Equal Opportunity Employer

Keywords: ECAAA AAA East Central, Erie , Retail Service Specialist, Hospitality & Tourism , Erie, Pennsylvania

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