Company: Little Caesars
Posted on: May 15, 2022
The Restaurant Manager builds and supervises a team that achieves
Little Caesars goals of customer satisfaction, sales and
profitability and operates the restaurant according to company
standards and procedures.
1. - - - - Ensures customers are served correct, complete orders
within service time goals according to the Customer Service
Standards, the Priority Guidelines, the telephone and front counter
station procedures and if necessary, the Remedy Process.
2. - - - - Prepares and ensures that all colleagues prepare
consistent, high quality products that are served to customers as
described in the Little Caesars Orientation and Training Handbook
and as shown on the job station helpers.
3. - - - - Achieves the standards for a clean and organized
restaurant and colleague image as defined in the Little Caesars
Orientation and Training Handbook, and/or as required by local
4. - - - - Recruits, hires, trains and evaluates colleagues by
following procedures outlined in the DeCotis-Erhard materials,
in-store training resources, and the guidelines for colleague
5. - - - - Develops a productive team by providing direction and
supervision of colleagues through the appropriate use of
communication, delegation, and disciplinary skills and implements
change in a positive manner resulting in low colleague
6. - - - - Ensures a work environment that is in compliance with
government regulations and is safe, secure, and free of harassment
or discrimination, as defined by Little Caesars policies and
7. - - - - Accurately completes all paperwork associated with
daily, weekly, and period end activities as directed by the Area
Supervisor or Market Director.
8. - - - - Performs labor scheduling, food ordering, and product
projections accurately and maintains restaurant equipment so that
the restaurant opens and closes as scheduled and is able to service
all customer orders each day.
9. - - - - Manages all financial responsibilities with integrity
and performs tasks associated with achieving cost control goals and
supervises colleagues to ensure goals are met.
10. - Properly implements shakerboarding, local store marketing
events, and in-store promotions that result in increased sales.
Nature & Scope
The Manager must abide by all state and federal laws OSHA and EEOC
requirements, as well as practice and enforce all Little Caesars
policies and procedures. - The Manager receives direction and
training from the Area Supervisor, six week Management Modules, and
other Little Caesars training materials and classes. - During each
shift, they motivate, direct and coach colleagues to work
proficiently at their assigned stations, and then follow up to
ensure tasks are completed in a timely manner, according to Little
The Manager is responsible for supervising all colleagues including
those under 18 years of age. - The Manager must abide by all State
and Federal labor laws, OSHA regulations, and EEOC requirements as
well as enforce and practice all Little Caesars policies and
The Manager will ensure the restaurant is prepared to meet the
needs of customers and work diligently to ensure each customer is
satisfied with the service and product they receive.
The Manager supports the Area Supervisor and is responsible for
building sales and controlling costs by using all cost control
tools and processes. - They trouble shoot operational problems and
find acceptable solutions.
Detailed lists of each station's responsibilities and duties can be
found in the "Operational OJT Guide" and the job helpers posted at
each station. - Your Area Supervisor will discuss the essential job
functions, which are normally defined as fundamental activities
conducted on a daily or regular basis that will affect the success
of the restaurant.
The Manager will be scheduled to work approximately 50 hours each
week. - This position requires a hands-on style of management and
physical work such as: - lifting, squatting, and standing for long
periods of time.
To perform the functions listed in this job description, the
following tasks will be required:
The ability to lift and move 55 pounds.
The ability to reach and move items from as high as 6 feet and as
low as 6 inches off the ground.
The ability to control and utilize equipment safely and correctly
(sheeter machine, VCM, sauce ladle, cheese cups, cheese cups, pan
gripers, spatula, pizza and dough cutter, different types of
knives, can openers, pastry brush, scales, microwave, telephone,
cash register, etcs.).
The ability to apply pressure to cut through products and/or clean
The ability to count, separate and weight all types of food
products and inventory items.
The ability to effectively communicate to customers and co-workers
(reading, speaking, hearing, writing, etc.).
The ability to understand directions, instructions and product
The ability to process and complete customer orders.
The ability to comprehend all training materials and practice
standard operating procedures.
The ability to successfully pass required training programs for
The ability to use mathematical skills to compute sales totals,
percentages, inventory usage, food orders, employee work schedules,
cash handling results and projected business needs.
The ability to legally drive an automobile adhering to all state
and local traffic laws.
The ability to supervise a number of people at the same time and to
motivate them to meet goals, duties and deadlines.
Qualifications for Externally Recruited Management Trainees
The Candidate must:
Have a minimum of two (2) years experience in a management role,
achieving at least an assistant manager / co-manager position in a
quick service restaurant, or one (1) year experience in a
management position in a full service restaurant.
Be at least 21 years of age.
Possess a high school diploma, or equivalent, and possess basic
Have a working knowledge of local store marketing techniques, sales
building, and a proven track record of controlling costs.
Possess strong management, team building and communication
Possess knowledge of how to read and analyze profit and loss
Be dependable, hard working and have the ability to work a varied,
50 hour workweek under pressure and in stressful situations.
Possess a valid driver's license from the state of residence with a
driving record maintained within company guidelines. - Possess a
reliable vehicle and auto insurance as a primary driver to complete
daily banking and other responsibilities as directed by the Area
Supervisor or Market Director.
Meet Little Caesars Background Verification guidelines.
The U.S. Department of Justice (INS Division) requires that each
Team Member provide documentation that proves their eligibility to
work in the United States.
Qualifications for Internally Promoted Little Caesars Managers
The Candidate must:
Be at least 21 years of age.
Possess a minimum of 2 years restaurant / retail management
Be certified as a Little Caesars Co-Manager for a minimum of 6
months to 1 year, depending on performance evaluations, and has
successfully completed BOC and AOC.
Score at least 90% on the last two security audits conducted during
Have achieved at least an average score of "meeting standards" on
their last two performance evaluations.
Have participated in the training of Assistant Managers and
Have a recommendation from their current Manager and be interviewed
by their Area Supervisor and Market Director.
See points 3 through 10 of externally recruited management trainees
for additional requirements.
Please Note: - Little Caesars reserves the right to change, modify,
suspend, interpret, or cancel in whole, or in part, any of the
duties outlined above, at any time, and without advance notice to
Keywords: Little Caesars, Erie , Restaurant Manager, Hospitality & Tourism , Meadville, Pennsylvania
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