Cashier/Player Services Rep

Company: Presque Isle Downs & Casino
Location: Erie
Posted on: January 15, 2022

Job Description:

Candidate performs check cashing, customer deposit and withdrawal transactions, makes change for guests, exchange chips or gaming vouchers for cash.Candidate will prepare customer jackpots, W2G, W9's and all other tax forms. Candidate will also service the Table Games Department with all appropriate tax forms.Candidate will issue slot counter checks when assigned to a front window.Candidate will post all information in the casino accounting system.Candidate is accountable for all transactions and balances daily to assure accuracy.Prepares Title 31 entries for compliance.Candidate enrolls new members in the Players' Club and answers account questions. Must have a thorough knowledge of the point system.Candidate may issue a complimentary/promotional expense in accordance with the approved comp matrix.Candidate may assist with promotional giveaways.Will accept the occasional donations for charitable promotions. Candidate is accountable for obtaining a cash bank and reconciling sales.Must be knowledgeable on kiosk functions and promotions.Performs other duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION/EXPERIENCEHigh School Diploma or equivalent.LANGUAGE ABILITYAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.MATH ABILITYAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts and draw valid conclusions.COMPUTER SKILLSMust possess intermediate PC skills. Microsoft Office experience required.CERTIFICATES AND LICENSESMust be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.SUPERVISORY RESPONSIBILITIESThis position does not have any supervisory responsibility.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level is moderate. Candidate will be exposed to smoke when on the casino floor and in the cage. Candidate must possess good interpersonal skills, be organized, and be able to work in a fast-paced and demanding environment.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee will be required to sit and stand extended periods of time. Employee must have excellent dexterity of hands and fingers to use computers and handle vouchers, cash, and chips. Employee is required to lift and carry up to 30 lbs. Employee must be able to talk and hear in order to ensure proper communication. This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.

Keywords: Presque Isle Downs & Casino, Erie , Cashier/Player Services Rep, Hospitality & Tourism , Erie, Pennsylvania