Account Specialist / Customer Service

Company: WorkRocket
Location: Meadville
Posted on: November 22, 2021

Job Description:

Do you have customer service experience? Imagine a role supporting customer accounts in the Aerospace industry while gaining valuable industry specific sales knowledge to further your career. Take your support career to new heights at a growing, award-winning, and data-driven aerospace manufacturer. Acutec Precision Aerospace, Inc. is looking for an Account Specialist for their headquarters in Meadville, PA. If you have customer service experience, Acutec wants to hear from you! Some of the benefits of this exceptional career are: Competitive Compensation - $38,000 - $57,000/yr. Dependent on experience Unbeatable benefits - Including Health, Vision and Dental Insurance (costs 100% covered for the employee!), Short & Long-term Disability Insurance, Life and AD&D Insurance, Employee Profit Sharing, 401(k) Plan with employer match, Weekly payments, Medical and Dependent Care Reimbursement Accounts, Personal Time Off, Sick Days, and 10 Holidays Collaboration - The small team environment at this facility lends itself to collaboration and support. Get excited about being involved and having a say in your own success. Award winning organization - They have won several awards including one of Aerospace and Defense Review's Top 10 CNC Machining Service Companies of 2021, 2013 Aviation Week: Professional Development, Valuing the Individual Award, 2008 Supplier Excellence Alliance Award for Workforce Development, 2005 Business of the Year, and 2003 Manufacturing Business of the Year.-- Manufacturing specific mentoring - Make your skills even more marketable by gaining valuable manufacturing specific support and sales knowledge and expertise. Job Requirements:Responsibilities: --------------------Order entry for their customers --------------------Be cross-trained to assist other Planners from time to time. --------------------Have daily interface with their customers on delivery and quality issues. --------------------Track orders for their customers. --------------------Maintain reporting for on-time delivery to their customers. --------------------Perform RCCA for on-time delivery issues. --------------------Work closely with all departments to prioritize production schedules. --------------------Communicate expedite request to ensure that outside service for their customers are prioritized correctly. --------------------Monitor finished goods and castings and forging inventory for their customers. --------------------Maintain all necessary records, files and reports. --------------------Attend weekly sales meetings. --------------------Other duties as assigned About the Company:--Acutec Precision Aerospace, Inc. is an award-winning woman-owned,--forward-thinking, data-driven, AS9100C certified,--vertically integrated--aerospace manufacturers providing critical components for the aviation industry since 1988. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. --

Keywords: WorkRocket, Erie , Account Specialist / Customer Service, Hospitality & Tourism , Meadville, Pennsylvania