ErieRecruiter Since 2001
the smart solution for Erie jobs

Team Leader - Buffalo South, Ny

Company: H&R Block
Location: Saint Marys
Posted on: April 6, 2021

Job Description:

What you'll do...

This Job Posting covers openings in multiple office locations within the area.

Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates. As needed, you'll also prepare accurate tax returns for clients.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required

    About H&R Block...

    We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • 2 or more years as a Tax Professional
      Bilingual candidates strongly encouraged to apply!

      What you'll bring to the team...

      • Prior experience working in a customer service, shift leader, or similar role
      • Experience supervising or managing people
      • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
      • Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements
      • Customer-centric mindset with strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs
      • High school diploma equivalent or higher

Keywords: H&R Block, Erie , Team Leader - Buffalo South, Ny, Hospitality & Tourism , Saint Marys, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Delivery
Description: Your time. Your Goals.Caviar is a part of DoorDash. When you sign up, you'll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...)
Company: Caviar
Location: Doylestown
Posted on: 04/12/2021

Bartender
Description: JOB PURPOSE: The primary purpose of this position is to create a unique and personal experience for our Buffalo Wild Wings Guests by effectively presenting food and beverage options in an informative, (more...)
Company: Buffalo Wild Wings
Location: Avon Lake
Posted on: 04/12/2021

Restaurant Manager(Hourly)
Description: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced (more...)
Company: Pizza Hut
Location: Newton Falls
Posted on: 04/12/2021


Restaurant Crew Member
Description: WE ARE OFFERING ELIGIBLE CANDIDATES A ONE-TIME 300 SIGN-ON BONUS br br Grow With Us br br Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and (more...)
Company: Hudson Group
Location: Brunswick
Posted on: 04/12/2021

Food and Beverage Team Member
Description: WE ARE OFFERING ELIGIBLE CANDIDATES A ONE-TIME 300 SIGN-ON BONUS br br Grow With Us br br Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and (more...)
Company: Hudson Group
Location: Avon
Posted on: 04/12/2021

Deli Team Member $500 New Hire Bonus
Description: Job Summary As a member of the Deli team, your primary responsibility will be servicing the customers by filling their orders and ensuring they have the freshest products available. After being fully (more...)
Company: Giant Eagle
Location: Middlefield
Posted on: 04/12/2021

Line Cook
Description: Red Robin has always been committed to keeping our Team Members safe, but we're taking extra measures during this time.As a part of our commitment to our Team Members, in 2021 we now offer Health Benefit (more...)
Company: Red Robin
Location: Willoughby
Posted on: 04/12/2021

Retail Operations Supervisor
Description: WE ARE OFFERING ELIGIBLE CANDIDATES A ONE-TIME 300 SIGN-ON BONUS br br Grow With Us br br Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and (more...)
Company: Hudson Group
Location: Brecksville
Posted on: 04/12/2021

Restaurant Manager
Description: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced (more...)
Company: Pizza Hut
Location: Chardon
Posted on: 04/12/2021

Instacart Shopper - Delivery Driver
Description: FULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: North Benton
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Erie RSS job feeds