Director of Clinical Operations Home Health
Company: UPMC - Pittsburgh Medical Center
Location: Erie
Posted on: January 27, 2026
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Job Description:
Job Description UPMC Home Health is hiring a Director of
Clinical Operations. Leads, directs, and oversees the daily
clinical and financial operations of the home health care agency.
Provides overall management and oversight of clinical operations to
ensure the delivery of quality patient care services in the most
timely and cost-effective manner, that is in compliance with all
regulatory agencies and agency policy and procedures.
Responsibilities: - Maintains and adheres to the organization
standards of conduct, policies, and procedures. - Perform duties
and job responsibilities in a fashion which coincides with the
service management philosophy of the organization towards patients,
visitors, staff, peers, physicians and other departments within the
organization - Participates in Process Improvement opportunities
within the home health agency that will enhance the quality of
services provided - Monitors patient satisfaction, ensuring the
highest level of customer service is provided - Accountable for
agency performance related to process and outcomes measures -
Manages and tracks all key Operational aspects of agency budget -
Ensures adequate staffing levels to meet patient needs, with
budgeted productivity standards being met - Provides overall
support and direction to Sr. Managers, Clinical Managers and
Patient Care Coordinators. - Responsible for all aspects of patient
care delivery within the clinical operations, multidisciplinary
teams for home health. Facilitates patient centered care
integration and timely coordination according to Conditions of
Participation, Joint Commission standards and the policies and
procedures of the home health agency. - Completion of an accredited
school of professional nursing bachelor's degree required, Current
Registered Nurse (RN) license in PA, BSN Required - OR Licensed
Physical Therapist (PT) in state of PA and/or (LPT) where
applicable, required. Member of the American Physical Therapy
Association preferred, - OR Licensed Occupational Therapy License
in PA required. Certification by National Board for Certification
in Occupational Therapy (NBCOT) preferred. Member of American
Occupational Therapy Association (AOTA) preferred. - Master's
degree in related field preferred - 5 years healthcare experience
required - 3 years home health experience preferred - 3 years
management experience required - Proven ability to facilitate
change. Licensure, Certifications, and Clearances: - Automotive
Insurance - Basic Life Support (BLS) OR Cardiopulmonary
Resuscitation (CPR) - Driver's License - Occupational Therapist
(OT) OR Physical Therapist (PT) OR Registered Nurse (RN) - Act 33 -
Act 34 - OAPSA *Current licensure either in the state where the
facility is located or, if the facility is in a state covered by
the multistate Nursing Licensure Compact (NLC) agreement, a
multistate license issued by a participating NLC state. Hires and
current employees working on an out-of-state NLC license who later
change their residency to the state where the facility is also
located will have 60 days upon changing their residency to apply
for licensure within that state. UPMC is an Equal Opportunity
Employer/Disability/Veteran
Keywords: UPMC - Pittsburgh Medical Center, Erie , Director of Clinical Operations Home Health, Healthcare , Erie, Pennsylvania
