Service Manager
Company: Chipotle Mexican Grill
Location: Cranberry
Posted on: January 25, 2023
Job Description:
Service Manager (22032343)DescriptionCULTIVATING A BETTER
WORLDFood served fast doesn't have to be a typical fast food
experience. Chipotle has always done things differently, both in
and out of our restaurants. We're changing the face of fast food,
starting conversations, and directly supporting efforts to shift
the future of farming and food. We hope you'll join us as we
continue to learn, evolve, and shape what comes next on our mission
to make better food accessible to everyone.THE OPPORTUNITYAs
Service Manager, you'll be responsible for maintaining a positive
customer experience by ensuring that safe, quality food is prepared
and served; and that the restaurant crew is well trained and
provides excellent service. You'll maintain a clean, organized line
with properly functioning line equipment. You'll be on your feet
working while clocked in, unless on break. If you're not busy,
you'll evaluate what other tasks need to be completed, and assist
others with those tasks. At Chipotle, you'll join a team that's
committed to Cultivating A Better World. If this sounds like
something you'd like to be a part of, we'd love to meet you! See
more details below and apply today.WHAT YOU'LL DOIn addition to
following Chipotle's policies and procedures, principal
responsibilities include, but are not limited to, the
following:Food Quality
- Making sure great tasting, high quality food is served
- Resolving food quality issues
- Managing food safety which includes: Ensuring hand washing and
glove changes, monitoring time and temperature on the line,
monitoring secondary shelf lives, and enforcing the Daily Food
Safety Checklist and food safety policies and proceduresCustomer
Interaction
- Resolving customer incidents and working to ensure positive
customer experiencesTeam Management
- Managing crew breaks, shift changes, shift meetings, and line
schedules
- Developing and cross-training all front of house Crew.
Assisting with Crew performance reviews and the resolution of
performance issues
- Training and developing future Service ManagersOffice
Administration
- Assisting with miscellaneous office administration duties such
as banking, cash handling policies and responsibilities, and office
paperwork
- Overseeing office equipment and making sure office supplies are
ordered as necessary
- Ensuring the proper quantity of supplies are available as
needed
- Troubleshooting back of house computers and POS
systemMiscellaneous
- Ensuring the line and reach-in cooler are organized and
clean
- Managing daily and weekly cleaning of the line, dining room,
restrooms, and patio
- Assisting with the execution of marketing promotionsWHAT YOU'LL
BRING TO THE TABLE
- Chipotle Crew member and/or Kitchen Manager experience
- Ability to understand and articulate Chipotle's Food With
Integrity philosophy
- Knowledge and experience of cash handling policies and
procedures
- Knowledge of Food Safety and health department matters
- Prior office paperwork management experience
- Ability to speak, write, read, and understand the primary
language(s) of the work location
- A high school diploma
- Restaurant experienceABOUT CHIPOTLEChipotle Mexican Grill, Inc.
(NYSE: CMG) is cultivating a better world by serving responsibly
sourced, classically-cooked, real food with wholesome ingredients
without artificial colors, flavors or preservatives. Chipotle had
over 2,750 restaurants as of December 31, 2020, in the United
States, Canada, the United Kingdom, France and Germany and is the
only restaurant company of its size that owns and operates all its
restaurants. With nearly 88,000 employees passionate about
providing a great guest experience, Chipotle is a longtime leader
and innovator in the food industry. Chipotle is committed to making
its food more accessible to everyone while continuing to be a brand
with a demonstrated purpose as it leads the way in digital,
technology and sustainable business practices. Steve Ells, founder,
first opened Chipotle with a single restaurant in Denver, Colorado
in 1993. For more information or to place an order online, visit
WWW. CHIPOTLE.COM.Primary Location: Pennsylvania - Cranberry
Township - 1281 - Cranberry Township-(01281)Work Location:1281 -
Cranberry Township-(01281)20024 Route 19Cranberry Township
16066
Keywords: Chipotle Mexican Grill, Erie , Service Manager, Executive , Cranberry, Pennsylvania
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