Director of Operations

Company: Furnitureland South
Location: Jamestown
Posted on: September 23, 2022

Job Description:

Jamestown Campus
Jamestown, NC 272821550, USA
DescriptionThe Director of Operations will be a strategic and trusted partner at Furnitureland South overseeing the day-to-day functions of Receiving, Delivery, and Customer Service at Furnitureland South, as it pertains to Receiving, Delivery, and Customer Service. The Director of Operations will help drive and execute the organizational vision and operational strategy set forth by the Executive Leadership team and Ownership. This individual must have a strong business acumen, the ability to form and maintain relationships, drive measurable value, and execute organizational strategies and lead teams. Essential Functions and responsibilities

• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
• Oversee company core operations pertaining to Distribution, Customer Service, Delivery, Drivers (3 shifts)
• Collaborate with Executive Leadership to create and promote a positive organizational culture, including professional development, performance management, and retention
• Ownership of vendor relationships and contracts
• Own and facilitate with all Operations the Furnitureland South World Class commitments, including exceeding customer expectations
• Analyze internal operations within Distribution, Customer Service, Delivery, and identify areas of process enhancement and improvements as well as opportunities for cost containment and reduction
• Help Define and monitor annual Operating plan including KPI's
• Foster a corporate culture that promotes ethical practices, client focus and world class service and encourages individual integrity
• Maintain and build trusted relationships with key customers, clients, partners, and stakeholders*On-Site positionRequired Education and Experience
  • BS in Business, Finance, or related field from an accredited University
  • 5-10 years of senior financial and/or operational experience in consumer/product driven business
  • 5-10 years of direct management of teamsPreferred Education and Experience
    • Conduct or played a role in a large-scale Warehouse Management System implementation, and or similar logistics related software
    • 5-10 years' experience in a senior leadership role in Operations and/or FinanceQualificationsEducationRequiredBachelors or better.ExperienceRequired5 years: Senior Level financial and/or operational experience

Keywords: Furnitureland South, Erie , Director of Operations, Executive , Jamestown, Pennsylvania