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Property Manager

Company: ELK COUNTY HOUSING AUTHORITY
Location: Johnsonburg
Posted on: January 17, 2022

Job Description:

Job Statement:--The Property Manager supports the Mission of the Housing Authority by ensuring properties are operated in an efficient, cost-effective manner while providing quality, affordable housing to residents.--This is accomplished by following HUD and Housing Authority policies and procedures and by exercising tact and courtesy in frequent contact with residents, Authority employees, local officials and general public.--This is a non-exempt position under the Fair Labor Standards Act.--Essential Duties and Responsibilities: --The Property Manager is responsible for day-to-day operations and the overall performance of the assigned properties in the areas of management, appearance and resident relations.--Employee must exercise considerable independent judgment and initiative in performing some duties of the position.-----Conduct applicant interviews and screen for residency in the Public Housing program.-----Prepare leases and other documents for new residents; Show units; complete inspections; compute rents; explain rules, regulations & policies to residents.-----Conduct annual and interim re-examinations of income and family composition; compute rents; process changes.-----Collect rent; maintain accounts; calculates utility allowances, miscellaneous charges, and security deposit payments; computer entry of payments; verify and provide payment receipts; prepare deposits.--Maintain monthly rent collection through use of various tools available, including payment agreements, at 98%.-----Monitor occupancy; Report vacancies; maintain accurate records of vacancy days and rent loss.--Maintain monthly vacancy rate at month end with three or fewer vacancies.---Monitor the conduct of residents to ensure compliance with rules, regulations and lease agreement.-----Process evictions for non-payment of rent and lease violations; and represent the Housing Authority in court cases involving resident lease enforcement and eviction matters.---Responsible for building strong resident relations.--Investigates and responds to general questions/comments from residents, their families, the public and private agencies in a timely, courteous and professional manner.-----Meet with residents concerning rent collection, maintenance problems, resident complaints, lease agreements and informal grievances.--Make home visits to the elderly, handicapped and disabled as necessary.-----Conduct annual and special unit inspections as well as unit turnarounds and showings. ---Travel to Housing Authority sites for walk around inspections documenting condition of the sites.--Ensure all aspects of the property & curb appeal meet Housing Authority standards.---Ensure that resident files are complete & well documented and leases are executed properly; maintain records and prepare periodic reports for analysis and follow-up on all aspects of management activities, including Tenant Accounts Receivable. -----Prepare maintenance work orders for resident buildings and community facilities.-----Participate in periodic staff meetings and/or trainings to ensure that all functions are being carried out in accordance with Housing Authority policies.-----Keep supervisor apprised as to work activities.-----Recommend programs and/or activities that will meet the needs of the housing community.-----Perform related duties as assigned by supervisory personnel.--The above duties are intended to describe the general content of and requirements for the performance of this job.--It is not intended to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Education and Experience:---High school diploma or general education degree.
Physical Demands:---Physical Requirements.--Must be able to operate a variety of office machinery and equipment including typewriters, computers, facsimile machines, calculators, copiers, printers, etc. Must be able to move objects of up to 10 pounds occasionally, and/or up to 5 pounds frequently, and/or a negligible amount of constantly. Must be able to operate a motor vehicle. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree and ability to enter apartments and perform unit inspections involving climbing stairs, bending, stretching.-------Language Ability. Requires the ability to read a variety of reports, correspondence, ledgers, logs, applications, appraisals, etc. Requires the ability to prepare correspondence, reports, forms, audits, appraisals, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to communicate to people with poise, control and confidence.-----Verbal Aptitude.----Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English orally and in writing. ---Numerical Aptitude.--Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; statistical inference and statistical theory. ---Form/Spatial Aptitude. --Requires the ability to inspect items for proper length, width and shape. ---Physical Communication.--Must be able to communicate via telephone.--------Skills and Abilities:-----Ability to get along well with others and communicate in a positive and effective manner to residents, staff and other organizations beyond giving and receiving instructions.--Includes giving assignments or directions to subordinates or assistants.----- Ability to perform under stress and when confronted with persons acting under stress.-----Ability to make decisions quickly and accurately based on policies and procedures.-----Ability to understand, be aware of and abide by all policies and procedures adopted by the Housing Authority.-----Ability to initiate work projects and work independently.-----Ability to be dependable, prompt, on time and attentive.--Customer Service:--Employee is expected to provide excellent customer service to residents by consistently maintaining a professional, non-discriminatory, non-judgmental relationship with residents and applicants.Knowledge:-----Thorough knowledge of HUD, Housing Authority and departmental rules, regulations, policies and procedures, and the ability to interpret them.-----Thorough knowledge of all policies, procedures and requirements concerning the admission of families and individuals and their continued occupancy in federally assisted low-income housing.-----Thorough knowledge of the Public Housing program.-----Considerable skill in organizing workflow and coordinating activities.-----Considerable skill in the operation of computers, including word processing, spreadsheets, database,and file maintenance programs. Ability to operate other common office machines.-----Considerable knowledge of interviewing techniques and the verification process.-----Working knowledge of other human services agency programs and structures.-----General knowledge of administrative practices and procedures.--

Keywords: ELK COUNTY HOUSING AUTHORITY, Erie , Property Manager, Executive , Johnsonburg, Pennsylvania

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