Erie Store Manager
Company: Goodblend
Location: Girard
Posted on: April 4, 2021
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Job Description:
Location: 2178 W. 38th St. Erie, PA
EVERYONE IS WELCOME HERE. EACH OF US IS UNIQUE, AND THAT'S WHAT
MAKES US AMAZING. WE BELIEVE IN INCLUSIVENESS AND CELEBRATING EACH
PERSON'S INDIVIDUALITY, BECAUSE THERE'S POWER IN BRINGING PEOPLE
WITH DIFFERENT POINTS OF VIEW AND LIFE EXPERIENCES TOGETHER. THAT'S
WHY WE PROVIDE EQUAL EMPLOYMENT OPPORTUNITIES (EEO). ALL APPLICANTS
ARE CONSIDERED REGARDLESS OF RACE, COLOR, RELIGION, NATIONAL
ORIGIN, AGE, SEX, MARITAL STATUS, ANCESTRY, PHYSICAL OR MENTAL
DISABILITY, VETERAN STATUS, OR SEXUAL ORIENTATION. SO, BRING
YOURSELF AND YOUR BEST IDEAS; WHEN WE FEEL SAFE AND COMFORTABLE
BEING OURSELVES, THERE'S NO LIMIT TO WHAT WE CAN ACHIEVE.
IN A NUTSHELL---
The Store Manager is responsible for the success and leadership of
the Goodblend Retail store through management of exceptional
customer service, sales, operations and high-performance people.
The Store Manager will drive profitable growth and achievement of
financial goals and KPI's such as brand expression, engagement,
retention, conversion, payroll, and inventory management.
The Store Manager is an integral part of the selling floor,
spending most of their time coaching, leading, and developing the
team to deliver on sales and service goals. The successful
candidate will manage the P&L, inclusive of payroll, ensuring
that the store's contributions are meeting and exceeding targets
and that store operations are running smoothly and efficiently. The
Store Manager is responsible for delivering the Goodblend in-store
experience by creating a unique, inviting, multi-branded shopping
destination for the customer.
This role is with Goodblend, one of the renowned retail brands
under the Parallel umbrella. Parallel is one of the largest
multi-state cannabis companies in the world, owning and operating
in five markets; Florida (Goodblend), Massachusetts (NETA),
Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas
(Goodblend). If you enjoy companies that are growing, moving fast,
and constantly challenging themselves to achieve more, then
Parallel is for you. We work hard, lean on each other, and are
passionate about a pretty ambitious vision --- pioneering a new
paradigm of what well-being can be for all people, everywhere. For
more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
Service Prioritize time and energies in store to join the staff on
the selling floor; coaching and developing the team; and leading by
example. Positive representative of the Goodlbend brand. Deliver
the full Goodblend customer service experience, catering to the
customers' needs. Develops knowledge of trends of industry trends
to provide the best service possible and share with the team.
Responds to all customer concerns and acts when necessary to
resolve conflicts. Serves as a role-model and resource for store
staff concerning products and services, policies and procedures,
industry news, and changes in regulations.
Sales/Financial Responsible for driving sales to meet and exceed
targets and financial goals. Management of store P&L, budget,
payroll and performance. Successfully execute and drive traffic for
company driven promotions and launches to meet and exceed sales
targets and deliver the best experience possible for customers.
Responsible for driving local events and experiences for customers,
in partnership with district or area management.
Leadership Entrepreneurial inspirational leader who is comfortable
taking responsibility for the store as their own business while
also following the company standards. Responsible for all people
management in store, recruiting, training, coaching and developing
top talent to grow within the organization. Must fill open
positions with urgency. Support education, working closely with the
Field Education team to schedule trainings and consistent skills
development. Ensure all trainings are delivered on brand and with
the desired service and selling skills. Responsible for building a
productive and dynamic Goodblend team by connecting with employees,
customers, and the community. These must be strong relationships
and connections founded on the common passion for cannabis.
Confident and skillful coach and manager to the team. Comfortable
navigating difficult conversations with professionalism, poise and
kindness; actively provide coaching and feedback to develop the
employees in their position and help them grow. Creates an
environment where clear and fair expectations are set, and all
employees are treated with respect.
Operations Ensures the store operations are run smoothly, safely
and efficiently and the environment is always appealing and
engaging for the customer to explore. Responsible for the store's
daily visual presentation. Responsible for knowing, following and
administering all company policies and procedures. Ensures
corporate communications are filtered to the team. Acts to reduce
LP and product returns/damages. Manages effective oversight of
budget expenditures. Responsible for staff payroll hours and
scheduling. Create and/or approve schedules which drive sales
opportunities and maximizes customer experience, ensures staffing
is prioritized to provide optimal schedules and ensure the best
customer service is provided. Reviews and approves timekeeping
records for the staff, ensuring accurate hours are submitted.
Ensures record keeping standards. Oversees effective merchandising
updates and management of in-store inventory levels. Oversees the
planning and execution of all Visual displays. Customize the visual
direction to fit the store dimensions, communicate timelines and
execute the floor set with precision and on time. Ensure consistent
standards of cleanliness, maintenance and organization are upheld.
Maintain and enforce a culture of compliance for all activities
with strict adherence to the Commonwealth of Pennsylvania for a
Medical Marijuana, as well as regulations set forth by local,
state, and federal agencies such as OSHA. Maintain accurate records
of all Goodblend activities including customer records, customer
feedback, sales, and returns in accordance with the Commonwealth of
Pennsylvania regulations and standards set by the company.
Education Closely monitor, educate, and coach all new team members
during their first two weeks. Provide coaching and education to all
team members on product and cannabis knowledge. In partnership with
the Lead Guides, provide training to ensure all store processes
align with SOP's and safe practices. Evaluate and review strengths
and opportunities for new and existing team members. Develop a plan
to improve performance. Monitor completion of assigned training's
and GZ courses. Provide feedback to Training Team and make
recommendations for future development and/or current program
improvement.
EXPERIENCE AND SKILLS YOU'LL BRING Age 21 or over (Required) High
School Diploma or equivalent (Required) Valid Government-Issued
Photo ID (Required) Minimum of 3 years' retail experience in
supervisory or managerial role Must have open flexibility to work
during peak traffic times, including evenings, weekends and
holidays Retail and/or cannabis industry experience preferred
Excellent planning, prioritization and organizational skills
Demonstrated strategic thinking and business acumen, proven ability
to analyze sales data and create effective action plans Proven
ability to provide leadership that motivates teams to exceed sales
goals while maintaining payroll budgets Ability to identify top
talent, network, recruit, create and maintain high performing teams
Proven operation and merchandising excellence Demonstrated ability
to independently solve moderate to complex problems. Demonstrates
flexibility and takes initiative with minimal direction.
Proficiency in Microsoft Suite, including Word, Excel and Outlook
Outstanding verbal and written communication skills with an ability
to influence others
YOU WILL BE SUCCESSFUL IF YOU--- Are self-motivated; micro-managing
isn't fun for anyone Roll your sleeves up and do the work; strategy
is important, but so is getting stuff done Can work fast and be
flexible; our industry is always changing Play nice with others; we
collaborate with each other a lot Think creatively; sometimes, the
"traditional" solution isn't the best one
WHAT YOU GET Consistent, reliable benefits; Full
medical/vision/dental, 401k with company match, access to
company-sponsored well-being programs Balance and flexibility; paid
time off, paid parental leave, flexible work arrangements Financial
opportunity; an incentive program that provides opportunity to earn
cash AND equity in a fast-growing company and industry Employee
discount Chance to make a difference; Employee Relief Fund,
community volunteerism opportunities through Benevity
PHYSICAL REQUIREMENTS Retail setting. Ability to stand for
prolonged periods of time, and perform computer processing
operations. Ability to lift 50 lbs. unassisted. Able to stand on
your feet for up to 8 hours.
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision -
why we exist - is to pioneer well-being and improve the quality of
life for humanity through the benefits of cannabinoids. Our Mission
- how we will do this - is to build a leading, global well-being
company through the best talent, our values, trusted and recognized
brands, science and technology-based innovation, and a relentless
focus on execution and continuous improvement. Our Values -
Integrity - Collaboration - Alignment - Intentionality -
Accountability - Agility
We are an Equal Opportunity Employer. We embrace and encourage our
employees' differences in age, color, disability, ethnicity, gender
identity or expression, language, national origin, physical and
mental ability, political affiliation, race, religion, sexual
orientation, socioeconomic status, veteran status, and other
characteristics that make our employees unique.
DISCLAIMER Parallel reserves the right to change or assign other
duties to this job description. Your employment with Parallel is a
voluntary one and is subject to termination by you or Parallel at
will, with or without cause, and with or without notice, at any
time. Nothing in this document shall be interpreted to be in
conflict with or to eliminate or modify in any way the
employment-at-will status of Parallel associates.
Internal ID: 16265PandoLogic.Category: Retail, Keywords: Store
Manager
Keywords: Goodblend, Erie , Erie Store Manager, Executive , Girard, Pennsylvania
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