Health Benefits Representative
Company: A-Line Staffing Solutions LLC
Location: Buffalo
Posted on: July 1, 2025
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Job Description:
30 Benefit Customer Service Rep's needed in Buffalo, NY. All
candidates must be within a commutable distance to Buffalo, NY.
Great opportunity to get in with a growing company. This is the
next Customer Service Rep position for you! DAY 1 ONSITE then
Remote after that - MUST BE LOCAL TO THE AREA - Have to be in
commutable distance If this position is a great fit for you, please
apply now! Nefey / 586 710 7946 Pay Rates: $18 or $19.25 if
Bilingual in English / Spanish Schedule: Monday - Friday regular
office hours between 8a-9p. You’ll be working an 8-hour shift. Job
Description: As a Benefit Customer Service Representative, you will
have the rewarding opportunity to help our client members through
the enrollment process Job Duties: · We allow you the freedom to
take the time necessary to provide the highest level of customer
service. · You will start out on one client, and with dedication to
our clients, you will be cross trained to provide assistance on
multiple clients. · You will spend your day either on the phone, or
providing assistance through web chat conversations and email.
Requirements: Excellent ability to communicate effectively using
the English language in a customer service setting, including
verbal and written communication skills in a grammatically correct
way Ability to quickly assess member concerns and formulate a
response/resolution using analytical and problem-solving skills
High level attention to detail, multi-tasking, and ability to
organize work Experience using Microsoft Office with a strong
ability to juggle multiple open computer windows to answer
questions while on the phone/instant messaging Ability to work
autonomously in a self-paced, self-motivated team environment
Ability to understand and follow oral and written instructions
Ability to type 30 words a minute Must have excellent attendance
and be punctual to work High School degree required, Associate or
Bachelor’s degree preferred During our busy season you will be
expected to work a 40-hour week and overtime when requested. During
our off season, your hours will fluctuate between 30 to 40 hours
depending on client need
Keywords: A-Line Staffing Solutions LLC, Erie , Health Benefits Representative, Customer Service & Call Center , Buffalo, Pennsylvania
