PSR-Patient Service Representative [6/25/2025]

Company: Care Alliance
Location: Cleveland
Posted on: June 25, 2025

Job Description:

Description: Provides critical first contact between patient and Care Alliance Health Center. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical Record (EPIC ). · Responsible for modifying clinical staff schedules as needed. · Ability to work with underserved and disadvantaged persons; experience doing so is preferred, cultural sensitivity a must · Ability to work independently with minimum supervision · Excellent organizational skills and commitment to accuracy ·· Excellent reception, telephone and customer service skills · Commitment to the mission of Care Alliance Requirements: High School Diploma and 2 years of Customer / Patient Services experience Well-developed communication/interpersonal skills PI78c745e29049-37156-32101889

Keywords: Care Alliance, Erie , PSR-Patient Service Representative [6/25/2025], Customer Service & Call Center , Cleveland, Pennsylvania