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Dental Office Patient Reception (part time)

Company: Lake Erie College of Osteopathic Medicine
Location: Erie
Posted on: May 16, 2023

Job Description:

Dental Office Patient Reception (part time)
Date Posted:
LECOM Erie Dental Clinic
2000 West Grandview Boulevard
United States of America
Employment Status:
JOB SUMMARY : The Dental Office Patient Receptionist is responsible for front office support for the LECOM School of Dental Medicine Dental Practices including, but not limited to; Scheduling, Patient Relations, Collections and Following Policies and Procedures. This is a Monday through Friday position, 3 PM - 7 PM.
+ Must check-in & check-out patients, answer telephone and verify personal information for billing purposes;
+ Must be able to assist in showing students front office business operations;
+ Attend meetings approved by SDM that require advancement of your profession;
+ Must be responsible and accountable to supervise and manage a 10 -20 chair patient practice area;
+ Must work in conjunction with the faculty & students to maintain patient flow;
+ Must be able to take direction and receive assignments to help the dental students on a daily basis;
+ Must be available for work during the hours assigned, for student instruction and practice development;
+ Responsible for reporting EOD (End of Day) and balancing reports for the Financial Officer;
+ Protect money, checks, credit cards and collect insurance information;
+ Coordinate Dental materials Inventory with the Dispensary;
+ Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
+ Participate in scholarly activity so to enrich and broaden the student learning experience;
+ Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
+ Accept other duties needed/assigned for the practice needs.
Minimum Requirements
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS : Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
+ Computer experience in the dental or other related field to allow for AxiUm computer program entry;
+ Knowledge of Patient Relations, Scheduling and Bookkeeping;
+ Knowledge of ADA Coding, Dental Insurance and reimbursement;
+ Compliance with State and Federal Regulations and Safety Protocols, at the practice level;
+ Knowledge of patients privacy (HIPAA) and student privacy (FERPA);
+ Follow proper OSHA and safety guidelines; Protect equipment (office, dental, facility);
+ Strong communications skills are essential as well as computer literacy (MS Office Suit [i.e. Word, PowerPoint and Exceletc.]) and accurate data entry skills;
+ Excellence organizational skills must be accurate and attentive to detail;
+ Must be trained and certified on the Institutional Data System, Jenzabar;
+ Maintaining an established work schedule;
+ Effectively using interpersonal and communications skills including tact and diplomacy;
+ Effectively using organizational and planning skills, including attention to detail and follow-through;
+ Assessing and prioritizing multiple tasks, projects, and demands;
+ Maintaining confidentiality of work related information and materials;
+ Establishing and maintaining effective working relationships;
+ The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
+ The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM;
+ The ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and
+ Be able to be flexible to accept other duties needed/assigned for the practice needs.
Education and experience equivalent to: High school diploma or GED required. Bilingual applicant preferred. AS or BS degree with work experience of 2-5 years in a similar job responsibility preferred. Computer and online interactive knowledge a must.

Keywords: Lake Erie College of Osteopathic Medicine, Erie , Dental Office Patient Reception (part time), Administration, Clerical , Erie, Pennsylvania

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